Customer Service Clerk

M elinda Smiley

**** *. ********

C hicago, I l. 60617

773-***-****

r *********@*****.***

Objective To obtain an ent ry level position that will enhance my customer service

a nd computer skills which promotes growth.

Related Work/Experience

Housekeeper

04/2012- P resent The Wit Hotel 201 N. State

Cleaning guest rooms

Overnight Guest Services

07/2007 - 10/2011 The D rake Hotel 140 E. Walton Pl. Chicago, I L

Checking guests in and out

Answering phones

Night Audit

F ile Clerk(Seasonal)

04/2010 - 07/2010 Clerk of the Ci rcuit Court of Cook County, Chicago, I L

C hancery Division 50 W. Washington

F iling court documents/pulling files

Counter help

P rinting and nota rizing documents

Data ent ry

F ile Clerk(Seasonal)

06/2009 - 07/2009 Clerk of the Ci rcuit Court of Cook County, Chicago, I L

Civil Division 50 W. Washington

F iling court documents

F ile Clerk(Seasonal)

06/2008 - 08/2008 Clerk of the Ci rcuit Court Of Cook County, Chicago, I L

Domestic Violence 555 W. H a r r ison

F iling court documents

Escorting clients to court rooms

Pbx Operator/Lobby Coordinator/Reservationists

04/2001 - 05/2005 The Park Hyatt 800 N. M ichigan Ave. Chicago, I L

Answering phones

Greeting guests at check-in

Responsible for booking hotel reservations/Nomi restaurant reservations

E ducation

08/1994 - 07/1996 T ruman College Chicago, I L

E lectives/Journalism Major

Skills M icrosoft Word/Works/Excel Ability to prioritize/organize

C ustomer service Able to perform under pressure

C ash handling Quick learner

References are available upon request.

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