John R. Connors
Email ****.*.*******@***.***
Telephone (Cell): 917-***-****
Business and Product Management
Financial Services
Accomplished Financial Services and Business Management Executive with
extensive expertise in domestic and international Treasury/Cash Management
banking products, and a strong background in Financial Management and
Budgeting, Product Management, Business Management and Sales Planning.
Proven track record of advancing profitability goals through business and
financial planning for an organization with a $2.6B revenue base and $70
million expense budget and sales planning for a team comprising 150 sales
officers with $300 million in annual sales. Drove development of strategic
plans and led product planning into global markets, including Europe and
Latin America. Partnered with Compliance teams to ensure standards are met
and identify gaps and remediation plans. Oversaw merger integration and
strategic initiatives that enhanced sales opportunities and client
coverage, while unifying twenty sales teams. Consistently established
strong working partnerships across multiple LOBs to achieve results.
Business Management (Product and Sales) Budgeting
Strategic Planning Relationship Management
Domestic/International Product Management Project Management
International Sales Merger Integration
Revenue and Sales Planning Compliance
Financial Management
Experience: entire career with JPMorgan Chase
International Compliance 2014
. Lead in-country functional reviews for select countries in Europe and
Latin America (products, operations, client service, Know Your
Customer/ KYC, et al)
. Partner with Compliance and other teams to review standards and
evaluate processes
. Identify gaps and remediation plans
Business Manager - Commercial Bank Treasury Services Sales
2009 - 2013
. Develop the financial plan at product and market levels for a $2.6
Billion Line of Business and $70 million direct expense base
. Benchmark growth against the banking industry. Identify sales coverage
improvement opportunities
. Develop sales plan for 150+ sales officers with over $300 Million in
annual sales
. Lead design and development of Sales Officer Scorecards to provide
consistent performance measurement, expand portfolio focus and
increase revenue flow
. Lead key business programs including cross-sell initiatives, operating
margin improvement, and coordination with key partners in Marketing,
Training, Compliance, and other LOBs
. Manage international and expansion planning efforts resulting from
mergers and acquisitions
. Manage a team of five Vice Presidents in five different states
Sales Strategy - Treasury and Securities Services
2008-2009
. Support the Global Sales Executive in new program launches
. Determine ROI of a sales person to improve sales
. Analyze Incentive Compensation program and correlation to sales
performance
. Analyze sales officer performance over a three year timeframe in all
segments to identify strongest and weakest performers
Business Manager - (Large Corporate, Financial Institutions segments)
2003-2008
. Develop financial plan for $1.5 Billion Line of Business
. Lead global team to develop consistent definition and reporting of
sales metrics
. Manage merger integration programs to combine sales forces and
establish industry coverage and revenue bases for twenty teams
. Coordinate incentive compensation planning for all teams
Product and Financial Management (Domestic/International)
1980-2003
. Managed cash management product suite for the Middle Market client
base with full P&L responsibility. Improved profitability through
pricing actions, expansion of sales and marketing programs and product
operational efficiencies. Developed excel-based price model to
facilitate bid proposals.
. Merged two product management organizations into one, combining
product offerings and pricing structures
. Strategic Planning Team for Cash Management. Develop business strategy
with McKinsey and other consulting companies to extend core cash
management into higher value added Working Capital capabilities.
. Supported strategic development and expansion of Electronic Billing
as well as Receivables and Payables offerings
. Product Planning for Latin America corporate products. Analyzed
profitability and established product improvement programs. Focus on
Brazil, Panama, Argentina, Panama and Puerto Rico.
. Managed the international custody product set with major focus on
Europe. Responsible for deal pricing, direct sales and marketing.
Increased client base, revenue stream and profitability
. Financial Manager: International Institutional Division. Establish
global revenue and expense plans per country across Asia, Europe,
Middle East and Latin America. Manage all financial programs
Education MBA Finance - Pace University
BA Mathematics - St. John's University