Customer Service Sales

MEGAN JEFFREY

** ********* *****, **** *****, On L9L 1B4 (C) 647-***-****

***********@*******.**

Professional Summary

Highly experienced Customer Service professional. Able to handle high volume of customer

traffic in a fast paced environment, with minimum supervision, while maintaining emphasis

on the highest quality of consumer service. Comfortable in interacting with all levels of the

organization and public. Excellent problem solving and negotiating skills.

Skills

Enthusiastic Customer service-oriented

Competitive Employee training and development

Numbers Driven Excellent team player

Retail sales Creative

Work History

Wine Merchant

Wine Rack – Port Perry, ON

06/2013 to Current

Providing Clients with exceptional customer service.

Expert Wine knowledge to help clients with food pairing

Flexible hours to help out other staff members and management.

Creating and receiving orders of a weekly

Handl ing all truck orders when they come in on a weekly bases (150-250 cases of wine).

Management delegated Promotion Changes to myself from date of hire.

Owner

12/2012 to Current

Beauty By Meg – Markham, ON

Certified makeup artist, facial waxing, eyelash and eyebrow tinting technician.

Makeup consultant for bridal parties, matching perfect colours and themes for brides desired look for

ideal wedding day

look.

Analyze skin condition and make appropriate product recommendations.

Flexibly worked evenings and weekends to ensure proper spa coverage.

Handled busy schedules and stayed on top of key deadlines.

Advise clients on proper home-care regimens.

Regional Manager

02/2009 to 11/2011

U-Weightloss – York Regional Municipality, ON

Acting regional manager for four clinics, managing over 20 employees on hitting targets set by

upper management.

Senior health coach, signing up new clients and coaching them based on the results they either

needed by Doctors

recommendation or personal goals.

Coached over 500 clients to desired Weightloss or health goals.

Hired and trained all new staff.

I have a strong passion for helping people and strive to do whatever is needed to help them.

Set personal one-on-one goals with my clients on nutrition, supplements and exercise.

Prepared and distributed payroll for staff of 20 direct reports.

Composed and drafted all outgoing correspondence and reports for managers.

Oversaw inventory and office supply purchases.

Senior Sales Manager

06/2000 to 12/2008

Fitness Depot – GTA Toronto, British Columbia and Calgary

Increased sales 5 percent above previous year numbers.

Managed over 100 sales representatives in 12 different Fitness Depot locations across Canada.

Followed direction from management and owners above me, and implemented them to their full

potential in my

locations.

Managed and controlled millions of dollars worth of inventory.

Opened 4 locations in Vancouver, BC.

Education

Facial waxing, lash and brow tinting.

Canadian Beauty College - City of Oshawa, ON

Makeup Artistry

Canadian Beauty College - City of Oshawa, ON

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