Sales Customer Service Maintenance & Construction Management

WILL HARRIS

**** ****** ******* ***** *******, KS 66226 Telephone: 303-***-****

OBJECTIVE

To secure employment with a reputable & viable company which will allow me

to utilize my skills, advance my knowledge, and make a positive contribution.

BUSINESS ABILITIY

OPERATIONS Employees – Recruit, train, SUPERVISE, manage. Fleet and

equipment maintenance management. Experienced managing quality

maintenance, construction, snow removal services with 30 – 120

employees.

Relations – Customers, Vendors, sub contractors, board of directors,

tenant, managing agents, and municipalities.

Communications – Familiar and comfortable with high telephone

volume in regard to all aspects of a maintenance, construction, or

property management business including cold calls. Utilize Microsoft

Outlook with organized attached and other digital documentation.

Organization – Efficiently manage multiple projects, problem solving

ability based on changing circumstance. Software & contract literate,

able to grasp new software, social media, website, sales, marketing, P&L

and QuickBooks understanding. Excellent ability to maintain strictly

organized digital job files. Word, Outlook, Adobe, pics, etc.

Bid Proposals – Detailed RFP production, fast small job quotes, job file

organization from job introduction through job complete.

Account management – Successful with professionally managed large

volume commercial and covenant, gated, & loft style residential

properties. Excellent interpersonal and customer service skills.

BUSINESS EXPERIENCE

CUSTOM DESIGNS – ELMENDORF, TX

5 2014 – PRESENT – RANDY JOHNSON, OWNER 210-***-****

Personal Assistant to Mr. Johnson

Custom Designs is the exclusive structural construction services firm for SPEC

Building Materials in all US cities nationwide. Worked exclusively with Mr.

Johnson at SPEC’s national headquarters, located in Kansas City, Kansas during

all phases of construction of a new floor addition in the building consisting of

executive offices, conference rooms, and a large national training center as well

as alterations and additions to existing infrastructure. Assist with general

construction, planning, vendors, contractors, and assisting Mr. Johnson in

whatever capacity is needed on an ever changing daily basis.

ALAN HANDLY TRUST AND ESTATE. – AURORA, CO

11/2013 – 4/2014 ALAN HANDLY, PRESIDENT (DECEASED 1 26 2014. PLEASE CONTACT

BERIT WALLAKER, MR. HANDLY’S SIGNIFICANT OTHER, AT 720-***-****).

Personal Assistant to Mr. Handly during personal illness in regard to estate &

trust arrangements. Handled all real estate make ready and construction

after his death including the sales of all real estate, vehicles, and distribution of

all bequeathed property until the estate went to probate.

METRO HOA SERVICES, INC. – AURORA, CO

6/2006 – 10/2013 ALAN HANDLY, PRESIDENT (DECEASED 1 26 2014. PLEASE CONTACT

BERIT WALLAKER, MR. HANDLY’S SIGNIFICANT OTHER, AT 720-***-****).

Vice President of Sales & Customer Relations / COO – Operations Managed sales

of commercial and residential managing agents, maintenance & construction

account bidding & sales of $1.3 million, management of logistics & crews of 30

general laborers, purchasing, accounting, scheduling, and 100% of day to day

company operations. Excellent communication & organizational skills.

Computer, contract and accounting literate. Introduced manufacturing

processing, cost tracking, “just in time” material deliveries, established

company web site and social media, with detailed material storage &

application digital record keeping above Department of Agriculture

requirements. Success proven experience in both structural and landscape,

including large volume irrigation systems, and snow removal management.

Successfully managing 15 – 40 employees while demonstrating exceptional

ability to change that number based on changing needs. Excel in managing

budgets, board of director, managing agent, resident, material vendor,

subcontractor, and employee relations. Experience with both RFP’s and

quality proposals.

MANUFACTURING EXPERIENCE

FAIRBANKS MORSE PUMP CORP. KANSAS CITY, KS

02/96 – 6/06, BARB MANNIS, V.P. HUMAN RESOURCES/913-***-****

Set up, operation, and programming of CNC equipment. Set up and machining

various fabricated large parts to print specifications (400 18,000 lbs.).

Experience on manual large capacity horizontal boring mills, Mazak CNC

horizontal lathes, & VTL’s using Yaznac, Fanuc, & Mazatrol. Operation of JIB

& overhead cranes, other heavy lifting devices, and warehouse inventory

tracking systems. Experience in assembly of large pumps used in municipality,

naval, and industrial applications. Former Financial Secretary, Local 4991

Steelworkers Union experienced during times of strike and member benefits.

NCS SHAWNEE MISSION, KS

12/94 12/95, Dee Edwards/913-***-****

Set up and operation of CNC machining centers and lathes. Manufacturing of

aerospace industry parts. Machined and fabricated tooling for automated

production. Fanuc, Yaznac, & Mitsubishi CNC controls.

BURGER ENGINEERING OLATHE, KS

2/93 10/93, Phil Burger/913-***-****

PROTO MACHINE STILWELL, KS

8/87 2/93, Gary Mueller/913-***-****

HARRIS MACHINE TOOLS SHAWNEE, KS

5/85 5/06, Keith Harris/913-***-****

Sale of metal working machinery for manufacturing. Certified appraisals of

large manufacturing facility inventories annually for lenders. Moving,

hauling, & rigging of heavy equipment, painting. Maintenance & repair of

machinery for clients.

EDUCATION

JOHNSON COUNTY COMMUNITY COLLEGE

General Business Courses, 1985 1994

DESOTO HIGH SCHOOL

Graduated 1985

References

Thomas Flanders Diana Lipko Margret Jones

Overland Park, KS Aurora, CO Aurora, CO

913-***-**** 303-***-**** 303-***-****

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