Customer Service Manager
Resume:
Patricia Tinetti-Dost
*** ***** ******, *******, ** 34275 352-***-**** **********@*****.***
August 1, 2014
All Medical Personnel
Human Resources
To Whom It May Concern:
Thank you for accepting my resume as application for the Phlebotomist position you are
seeking. Before I became a Licensed Practical Nurse in Intensive Care and as an Office
Nurse for an Internal Medicine doctor who specialized in pediatrics, I worked for three
years at Flint Osteopathic hospital as a phlebotomist and as an EKG Technician.
I have become more than familiar with the necessary processes, computer organization,
and record keeping that is required of a phlebotomist. At the same time I strive to make
each patient feel as if they are the only one I am working with. I have a great deal of
experience assisting medical staff and communicating with patients. In all of the positions
I have held, working with, and helping people is the common denominator. I am truly
excited at the possibility of accepting whatever challenges you have in store.
Your time and consideration is very much appreciated. I look forward to hearing from you
soon and to scheduling an interview at a time of convenience.
Sincerely,
Patricia Tinetti-Dost
Patricia Tinetti-Dost
Patricia Tinetti-Dost
881 Pinto Circle, Nokomis, FL 34275 352-***-**** **********@*****.***
OBJECTIVE
TO OBTAIN A POSITION AS A PHLEBOTOMIST IN THE ENGLEWOOD/VENICE/SARASOTA AREA
EXPERIENCE
PHLEBOTOMIST, INTERNAL MEDICINE OF NORTHERN MICHIGAN, PETOSKEY, MI 2011-2014
Draw blood and obtain specimens
Process doctor’s changes
Use PC to enter and retrieve patient data through EMR
CARE GIVER FOR PARENTS AND IN-LAWS, VENICE & GAINESVILLE, FL 2002-2009
ASSISTANT FRONT END MANAGER, KROGER STORES, INC., ALPHARETTA, GA 1998-2001
Supervise & Schedule 60 employees
Accounting, Customer Service, and Cash reconciliation for 18 registers
Cross trained for all front end positions
OFFICE NURSE & FRONT OFFICE ASSISTANT, JOHN WASSENAAR, M.D., VENICE, FL 1993-1997
Answered phone and scheduled patients
Greeted patients and admitted them to rooms
Updated patient charts and took vital signs
Drew blood & administered EKG’s and shots
Phone in prescriptions, maintain patient charts and records
LICENSED PRACTICAL NURSE, HURLEY MEDICAL CENTER, ICU, FLINT, MI 1971-1979
Admitted patients and took histories
Prioritized daily care according to acuity and scheduled procedures
Assisted patients with A.M. care, took vitals and prepared patients for procedures
Maintained and set-up patient rooms
Performed preventive maintenance on emergency equipment
Assisted with patient and family education
Changed sterile and non-sterile dressings
Monitored IV’s, tracheotomy and colostomy care
Inserted catheters and feeding tubes
Performed EKG’s
Dispensed medication
Attended to physical and mental patient needs
Answered multi-line phone, operated fax and used copy equipment
EDUCATION
CPR CERTIFIED 2011
SANTA FE COMMUNITY COLLEGE, GAINESVILLE, FL 2010-2011
CHARLES MOTT COMMUNITY COLLEGE, FLINT, MI 1971
Licensed Practical Nurse, Certificate
Board Certified
REFERENCES
DR. JOHN WASSENAAR, MD ~ INTERNAL MEDICINE AND PEDIATRICS
Former Employer
929 S. Tamiami Trail, Osprey, Florida 34229
*************@***.***
MS. JOYCE ALEXANDER, BA NURSING ~ CLINICAL NURSING INSTRUCTOR
Former Co-Worker
2211 Oakwood Road, Franklin, Tennessee 37064
MS. SHERYL DECOU, PERSONAL FRIEND
3195 Rotterdam Drive, Clio, Michigan 48429
A Professional Limited Liability Corporation
560 West Mitchell Street, Suite 300 Petoskey, Michigan 49770-2296
Phone 231-***-****, Fax 231-***-****
March 7, 2014
To Whom It May Concern:
I am very pleased to have the opportunity to write a letter of recommendation for Patti Tinetti-Dost. Patti has
been employed in the laboratory at Internal Medicine of Northern Michigan as a phlebotomist for about 2.5
years.
In her role as a phlebotomist, Patti was responsible for proper preparation and collection of laboratory
specimens, processing samples, preparing samples for send out testing, entering lab results into flow sheets into
our EHR and following office procedures. During her employment she developed many computer related skills
and improved her phlebotomy skills in particular with our geriatric patients. Patti appreciates and takes very
seriously her role in providing quality laboratory results. She has full understanding that that quality begins with
proper collection. Patti also is very compassionate with her patients and goes the extra mile to make each one
feel special.
I am confident that whatever challenge comes Patti’s way, she will face it head on with hard work and
dedication. Patti speaks often of how much she loves her job. She would be an asset to any facility who is
fortunate enough to employ her.
Please consider Patti Tinetti-Dost as a candidate for employment at your facility.
If you have any further questions, feel free to contact me.
Sincerely,
Karen J. Williams, BSMT(ASCP)
Laboratory Manager
Internal Medicine of Northern Michigan
231-***-****-ext 3046
Contact this candidate