EMIL SEFEROVIC
**** ***** ***.,, * * ***** C: 847-***-**** ************@*****.***
SUMMARY
EDUCATION
Bachelor of Arts: Communication, Media, and Theater
2013
Northeastern Illinois University
Chicago, I L, USA
EXPERIENC
E
01/2006 to Maintenance
BM & Sons
Chicago, I L
Performs minor and major repair of building and equipment.
Replaces broken windows; repairs doors, door locks and closets; installs
window blinds.
Installs electrical wiring and equipment; new electrical services, wiring during
remodeling projects; replaces and repairs wiring as needed.
Responds to emergency maintenance requests as required.
Assists with the renovation/remodeling of building; repairs plaster and drywall;
paints building structures.
Maintain cleanliness throughout building
Performs outside custodial duties such as snow removal as required.
07/2012 to May obtain estimates for supplies, repair parts; orders parts as needed.
Sales Consultant
Office Max
Chicago, I L
Prepared sales contracts and accepted payment through cash, check and
credit card
Place special orders or call other stores to find desired items.
Demonstrate use or operation of merchandise.
Provided advice to clients regarding particular products or services
Maintain knowledge of current sales and promotions, policies regarding
payment and exchanges, and security practices.
Open and close cash registers, performing tasks such as counting money,
separating charge slips, coupons, and vouchers, balancing cash drawers, and
making deposits.
Watch for and recognize security risks and thefts, and know how to prevent or
handle these situations.
Manage retail staff, including cashiers and people working on the floor.
08/2009 to Help retail sales staff achieve sales targets.
Manage different departments within the store.
Sales Associate
Office Max
Chicago, I L
Prepared sales contracts and accepted payment through cash, check and
credit card
Place special orders or call other stores to find desired items.
08/2009
Demonstrate use or operation of merchandise.
Provided advice to clients regarding particular products or services
10/2006 to
Maintain knowledge of current sales and promotions, policies regarding
payment and exchanges, and security practices.
Store Associate
Office Max
Chicago, I L
Greeted
customers
and
determined
their needs
and wants
Answered
customers'
queries and
concern
Quoted
prices and
discounts
as well as
credit
terms,
trade in
allowances,
warranties
and delivery
dates
Prepared
sales
contracts
and
accepted
payment
through
cash, check
and
credit card
Clean shelves, counters, and tables
Inventory stock and requisition new stock.
SKILLS
Communication: writes clearly Organizational handles details,
and concisely, speaks coordinates tasks, meets deadlines,
effectively, listens attentively, sets goals, multi tasks
openly expresses ideas, Computers Windows Vista,7, 8, and
negotiates/resolves differences, McAfee Security Certified, power user
leads group discussions, provides of Facebook, Instagram among other
feedback, persuades others social media outlets, proficient in
Interpersonal work well with Microsoft Office and computer
others, motivates, delegates hardware repair
effectively, represents others, Language bilingual English/Serbo
self confident, accepts Croatian and most dialects of former
responsibility Yugoslavia