Manager Staff

CLARISSE SAN AGUSTIN

*************@*****.***

***. 457. 4241

Skills iWork, Microsoft Office Suite, Lync, Google Drive, Adobe (InDesign, Acrobat & Reader),

Blackbaud, IBM Lotus Notes, OnCorps Reports, OrgSync, Robert’s Rules

Experience Habitat for Humanity Greater San Francisco

Office Manager & AmeriCorps Coordinator (Host Site Manager), San Francisco, 2013 -

Present

Served as the Host Site Manager for 29 AmeriCorps Members, and acted as liaison

between members, Habitat GSF staff, Habitat for Humanity International (HFHI),

and Corporation for National Community Service (CNCS)

Oversaw submittal of timesheets, progress reports, evaluations and other projects

Managed the recruitment of AmeriCorps Members, including submittal of grant

application and outreach to individuals, groups and organizations in San

Francisco, Marin and the Peninsula

Ensured a seamless and candidate-friendly hiring process for potential

AmeriCorps and staff by partnering with hiring managers, candidates, and HFHI

staff, creating and editing position descriptions, updating job postings on the

website and various job boards, drafting interview questions following the legal

guidelines set forth by HFHI, screening resumes, tracking and updating candidate

records, coordinating and leading meetings, reserving conference rooms, as well

as providing follow-up correspondence to candidates and hiring managers

Managed the onboarding and orientation of all new AmeriCorps and staff which

included coordinating schedules with hiring managers and departments, planning

welcome breakfasts and lunches, partnering with HelpDesk to create accounts and

verify that all electronics are updated, and meeting with new hires

Administered enrollment of AmeriCorps Members, and Habitat GSF and HFHI

staff

Organized all travel arrangements for AmeriCorps Members

Provided direct support to Board of Directors, CEO, COO and senior leadership

staff

Planned events for up to 70 people, including weekend Board & Staff Retreat,

Board Meetings, three-day long AmeriCorps and staff onboarding and enrollment,

Life After AmeriCorps Training on Job Search, Networking & Interviewing,

AmeriCorps Appreciation, Disaster Preparedness, CPR & First Aid Training, and

Holiday Party

Created the budget for the Operations Department for Fiscal Year 2015, and

completed expense allocation and reconciliations

Ensured accuracy in financial records by working with senior leadership staff,

HFHI and the IRS, processing all mortgages and donations, as well as developing a

cash check-in system

Performed data analysis to evaluate the success of the Homeowner Development

program, using both quantitative and qualitative measurements, such as financial

stability and growth, education, use of public assistance, and sense of well-being

Clarisse San Agustin *************@*****.*** 408-***-****

Led the Disaster Preparedness Staff Committee

Collaborated with Fund Development and Communications teams to create the

content of the Holiday 2013 email appeal which generated $1,500 of donations

Assisted the Director of Marketing and Communications Team with proofing and

editing collateral to fit specific audiences, including appeal letters, newsletters,

flyers, and brochures

Edited website content and performed technical resolutions

Designed collateral and created a tradeshow board for Habitat GSF’s ReStore

Outreach Campaign, along with an outreach manual that outlined event details,

demographics, board design and layout, collateral design specifics, budget and

costs, as well as a metrics guide to ensure project success and sustainability

Designed bulletin boards displayed at construction sites to connect offline and

online audiences, as well as to engage live audience

Kumon

Assistant & Grader, San Francisco, 2010 - 2012

Managed the Math Department and students, preschool through 9th grade level

Prepared in-class worksheets and homework

Graded worksheets and entered scores into CMS-2 Program

Taught and assisted students with all lessons and assignments

Assisted parents with questions and concerns regarding student performance

Assisted Reading Department

Processed tuition payments

Kaiser Permanente

Physician Human Resources Intern, San Jose, 2008

Calculated physician salaries and drew employment contracts

Designed and created Kaiser Permanente flyers

Assisted with planning events for physicians and staff

Organized and distributed New Physician Orientation packets, meeting binders, as

well as patient records and physician evaluations

Processed reimbursements

Education San Francisco State University

Bachelor of Arts, College of Science & Engineering, Psychology

Organizations Young Nonprofit Professionals Network, Delta Kappa Sigma Sorority (President),

Fraternity - Sorority Council (FSC), Leadership, Engagement, Action & Development

(LEAD) Division of Student Affairs, Santa Clara University Math Masters Program,

Toastmasters International, Associated Student Body, Alum Rock District Jazz Band

Training, Habitat for Humanity Deepening Community Impact Initiative

Workshops & Greater San Francisco Strengths Finder 2.0

Giving & Receiving Feedback

Certification Website Content with Blackbaud

Habitat for Humanity Host Site Manager Training

Clarisse San Agustin *************@*****.*** 408-***-****

International Mindful Coaching 101 & 102

Engaging the Next Generation

Communicating Impact

Member Development

Member Relations

Recruitment Strategies

Bank of America Technology Capabilities for Nonprofits

San Francisco Planning and Getting it Built: Housing in San Francisco

Urban Research Association

(SPUR)

Adam’s Safety Training Child & Adult CPR / AED & First Aid, OSHA Certified

Genentech Bay Area Emergency Managers Conference (BAEM)

American Red Cross Disaster Preparedness

Awards & Habitat for Humanity Best AmeriCorps Affiliate Site Visit

Achievements International

Delta Kappa Sigma Sorority “The Kappa Award: A Sister who consistently exemplifies

(DKS) the Mission Statement, and contributes her talents and

vision to help shape the organization. Kappa is the core

of the Sisterhood; like the ‘K’ in DKS, this Sister branches

and reaches out to those around her and helps bind

Sisters together through effective leadership, guidance

and positivity.”

Delta Kappa Sigma Sorority Sister Trust

(DKS)

CollegeBoard Advanced Placement Scholar Award: Granted to those

who receive grades 3 or higher on three or more AP

Exams

Mount Pleasant High School, Best Work Ethic

Calculus AB

Lions Club Global Warming Speech Contest

East Side Union High School Martin Luther King, Jr. Essay Contest

District

San Jose State University Scholarships to San Jose State University Jazz Goes to

College

Stanford University Scholarships to Stanford University Jazz Workshop

Community Habitat for Humanity Greater San Francisco, YMCA: Kids Enjoy Exercise Now (KEEN),

American Cancer Society, Alzheimer’s Association, San Francisco Zoo, San Francisco Food

Service Bank, AT&T Park, Happy Hollow Park, Saint Francis of Assisi Church, Most Holy Trinity

Church

Clarisse San Agustin *************@*****.*** 408-***-****

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