Customer Service Machine
Resume:
Teresa Howell
**** ****** ******** ******, ** ***14
•******@*********.***
Objective
To obtain a position that will enable me to use my strong
organizational skills, educational background, and ability
to work well with people.
Experience
12/2012 - 08-2014
Archbold Memorial Hospital
Thomasville, Ga
Dietary Hostess
Assisted patients in selecting menus based on
physician ordered diet.
Distributed meals to patients.
Collected dirty food trays from patient rooms.
Maintained records of patient’s food intake.
Addressed patient’s needs promptly.
Worked in accordance with HIPPA privacy rules.
Maintain all patient information confidential.
10/2007 - 1/2009
EZ Title Pawn
Thomasville, GA
Customer Service Associate
Loan Processing
Maintains workflow by studying methods;
implementing cost reductions; and developing reporting
procedures.
Creates and revises systems and procedures by
analyzing operating practices, recordkeeping systems, forms
control, office layout, and budgetary and personnel
requirements; implementing changes.
Develops administrative staff by providing
information, educational opportunities, and experiential
growth opportunities.
Resolves administrative problems by coordinating
preparation of reports, analyzing data, and identifying
solutions.
Ensures operation of equipment by completing
preventive maintenance requirements; calling for repairs;
maintaining equipment inventories; evaluating new equipment
and techniques.
Provides information by answering questions and
requests.
Maintains supplies inventory by checking stock
to determine inventory level; anticipating needed supplies;
placing and expediting orders for supplies; verifying
receipt of supplies.
Completes operational requirements by scheduling
and assigning administrative projects; expediting work
results.
Maintains professional and technical knowledge
by attending educational workshops; reviewing professional
publications; establishing personal networks; participating
in professional societies.
Contributes to team effort by accomplishing
related results as needed.
11-2007 - 7-2008
Cooper Tire and Rubber Company
Albany, GA
Tire Builder
Measure tires to determine mold size
requirements.
Positions ply stitch rollers and drums according
to width of stock, using hand tools and gauges.
Position rollers that turn ply edges under and
over beads, or use steel rods to turn ply edges.
Pull plies from supply racks, and align plies
with edges of drums.
Rub cement sticks on drum edges to provide
adhesive surfaces for plies.
Start rollers that bond tread and plies as drums
revolve.
09-2002 - 09-2007
TECT
Thomasville, GA
Polisher
Inspect or measure finished work pieces to
determine conformance to specifications, using measuring
instruments such as gauges or micrometers.
Observe machine operations to detect any
problems; make necessary adjustments to correct problems.
Activate machine start-up switches to grind,
lap, hone, debar, shear, or cut workpieces, according to
specifications.
Set up, operate, or tend grinding and related
tools that remove excess material or burrs from surfaces,
sharpen edges or corners, or buff, hone, or polish metal or
plastic workpieces.
Lift and position work pieces, manually or with
hoists, and secure them in hoppers or on machine tables,
faceplates, or chucks, using clamps.
Measure work pieces and lay out work, using
precision measuring devices.
Set and adjust machine controls according to
product specifications, utilizing knowledge of machine
operation.
Move machine controls to index work pieces, and
to adjust machines for pre-selected operational settings.
Study blueprints, work orders, or machining
instructions to determine product specifications, tool
requirements, and operational sequences.
Brush or spray lubricating compounds on work
pieces, or turn valve handles and direct flow of coolant
against tools and work pieces.
Select machine tooling to be used, utilizing
knowledge of machine and production requirements.
Mount and position tools in machine chucks,
spindles, or other tool holding devices, using hand tools.
Compute machine indexing and settings for
specified dimensions and base reference points.
Repair or replace machine parts, using hand
tools, or notify engineering personnel when corrective
action is required.
Adjust air cylinders and setting stops to set
traverse lengths and feed arm strokes.
Maintain stocks of machine parts and machining
tools.
Thread and hand-feed materials through machine
cutters or abraders.
Slide spacers between buffs on spindles in order
to set spacing.
01/1993 - 09-2002
Coats North American Thomasville, GA
Section Leader/ Assistant Supervisor
Supervised Spinning Department
Accomplishes manufacturing staff results by
communicating job expectations; planning, monitoring, and
appraising job results; coaching, counseling, and
disciplining employees; initiating, coordinating, and
enforcing systems, policies, and procedures.
Maintains staff by recruiting, selecting,
orienting, and training employees; developing personal
growth opportunities.
Maintains work flow by monitoring steps of the
process; setting processing variables; observing control
points and equipment; monitoring personnel and resources;
studying methods; implementing cost reductions; developing
reporting procedures and systems; facilitating corrections
to malfunctions within process control points; initiating
and fostering a spirit of cooperation within and between
departments.
Completes production plan by scheduling and
assigning personnel; accomplishing work results;
establishing priorities; monitoring progress; revising
schedules; resolving problems; reporting results of the
processing flow on shift production summaries.
Maintains quality service by establishing and
enforcing organization standards.
Ensures operation of equipment by calling for
repairs; evaluating new equipment and techniques.
Provides manufacturing information by compiling,
initiating, sorting, and analyzing production performance
records and data; answering questions and responding to
requests.
Creates and revises systems and procedures by
analyzing operating practices, record-keeping systems,
forms of control, and budgetary and personnel requirements;
implementing change.
Maintains safe and clean work environment by
educating and directing personnel on the use of all control
points, equipment, and resources; maintaining compliance
with established policies and procedures.
Contact this candidate