Administrative Assistant, Customer Service, Sales, Medical Records

Heidi Coache

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Work Experience

February 2012 – Present

• Altegra Health - Los Angeles, CA – Medical Records Technician: Review and retrieval of specific documents from medical

records at provider locations, uploading data for medical coding; preparing productivity and progress reports, performing QA

processing of medical records for document imaging, correspondence and interfacing with medical facility staffs.

December 2010 – February 2012 Temporary Contract Positions

• Johnson and Hill Staffing, Springfield, MA - University of Massachusetts Amherst, MA Assistant to Academic Dean: Manage

calendar, travel arrangements, college events, and coordinate departments in the College of Humanities and Fine Arts; Process

documents for curriculum proposals, grants and contracts; Record minutes for faculty and staff meetings.

• Staffing Now, Inc., Holyoke, MA - Regional Economic Models, Inc., Amherst, MA Business Development Assistant:

Implement marketing programs for software company seminars and products; Prepare program materials and manage computer

databases.

• Ultimate Staffing, Hartford, CT - C&S Wholesale Grocers, Hatfield, MA - Financial Analyst: Conduct cost investigations to

determine pricing adjustments; Provide financial accounting customer service to suppliers and vendors.

April 2003 – December 2010

• Godin Real Estate, Inc., Athol MA - Real Estate Sales: Research and report market statistics; Prepare contracts; Create and

implement marketing campaigns, Prospect and develop sales leads, transaction coordination, Manage Rental Properties.

1997 – April 2003

• Wachusett Country Realty Westminster, MA - Real Estate Office Manager: Provide administrative support for 6 member real

estate team; Maintain client, property and advertising databases; Prepare/track budgets, bookkeeping.

1995 – 1997

• Distribution Services, Inc., Lantana, FL - Executive Secretary: for Northeast Regional V.P.: Maintain sales reports and client

business reviews for national magazine distribution company; Office management.

1990 –1995

• Economic Development Office, Gardner, MA Administrative Assistant: Support Industrial Foundation and Redevelopment

Authority; Prepare budgetary documents and financial reports for non-profit agency; Record and transcribe board meeting

minutes; Public relations liaison to municipal and private sector entities; Research for grant writing and economic development

efforts.

Additional Experience:

• Preparation of bid proposals for government funded projects and financial reporting for government compliance

• Medical transcription, physician scheduling, medical third party billing and collections

Skills: Microsoft Office Applications, Excel, Electronic Medical Records, Concur expense reporting

Education/Training:

• Associate Degree in Medical Laboratory Technology, Carnegie Institute of Technology, Boston, MA

• Undergraduate Course Work in Accounting and Paralegal Studies

• Ethics and HIPPA Training

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