Customer Service Manager

David A. Walker Phone: 386-***-****

**** **** ****** ***. ****** City FL 32763 Email: ************@*****.***

Objective: Maximize my team leading experience in a challenging environment, guiding by example

and utilizing vast experience in directing a team towards its objective within specific deadlines and

achieving set goals.

Employment

CG Investment, Property manager 2008 – current

Responsibilities

Maintain all accounting Manage conflict resolution with tenants

Manage and preform property and Background and credit checks

improvements Managing and updating website and social

Customer service media sites

Cheshire County Department of Corrections, Shift supervisor 2001-2007

Responsibilities

Maintained facility operations Managed shift assignments

Managed Inmate population Maintained Inmate Files

Preformed Annual Staff reviews Managed Day to Day Inmate Work Crews

Documented staff incident reports Managed outside agencies

Liaison between Admin and Line Staff

Education

NHAC Corrections Academy Red Cross certified instructor for CPR, AED,

- National Institute of Corrections and First Aid

Instructional courses (U.S. Department of American Correctional Association Courses

Justice) Certified martial arts instructor

Managed Training Staff for Corrections

Professionals

Skills

Developing and Effective FTO/OJT training program

Certified armed transport officer

The development of a progressive FTO/OJT program within the ambitious time line for completio n

References Available Upon Request

Contact this candidate