Customer Service Insurance

Katrina Striegel

*** ******* **** *****#***

New Albany, Indiana 47150

***************@*****.***

OBJECTIVE

To utilize my extensive varied experience to make a positive career change in a position that will provide continued growth, knowledge and challenge

EDUCATION

05/2014 Indiana Vocational Technical College Sellersburg, Indiana

Licensed producer for life and Health

License number 965495

1984 Indiana Vocational Technical College Sellersburg, Indiana

Certified Medical Secretary

1981 Floyd Central High School Galena, Indiana

Graduated in general Studies

SUMMARY OF QUALIFICATIONS

Medical insurance professional with extensive medical insurance billing and follow up, problem solving,

Collections, goal achiever, able to meet deadlines excellent customer service and multi-tasking skills

KEY ACHIEVEMENTS

04/18/2011 01/03/2014

Floyd Emergency Medicine Associates: Patient Account Specialist

New Albany, Indiana

*insurance billing *payment arrangements

*refunds *correspondence

*cash payments *customer service

09/24/2009 07/31/2010

US Department of Commerce: Laborer

Jeffersonville, Indiana

*research and coding *maintaining geographic data capture

*check in of mail receipt *verification digitizing map locations

*organized supplies for logistics *prepared supplies for 2010 census

04/24/2006 02/05/2009

Spine Institute: Billing Specialist

Louisville, Kentucky

*collections *daily cash balancing

*insurance billing *follow up on aging accounts

*registration *customer service

Floyd Memorial Hospital: Patient Account Representative

New Albany, Indiana

*taking payments *follow up on aging accounts

*collections *payment arrangements

*customer service *insurance billing

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