Customer Service Injection Molding

Jennifer A. Darrow

**A Chestnut Dr.

Clarksville, TN 37042

615-***-****

Professional Profile

Self-motivated, energetic Customer Service/Operator Technician with varied

•

experience in the office and manufacturing environment. Career record of

progressive levels of responsibility with experience/exposure to:

• Customer Service

• Computer Literate

• Receptionist

• Data Entry

• Shipping & Receiving

Convergys Clarksville, TN 05-14/2014

Agent

• Answering phones

• Looking up customer accounts

• Helping the customer with any phone issue that they having problems with

• Transferring billing responsibility

• Helping the customer to change their plans

Western Plastics Portland, TN 02-13/2014

Machine Operator

• Operate injection molding machines

• Trim or assemble part if needed

• Use go no gages to check

• Visually inspect that the parts meet customer requirements

before packing

Days Inn Goodlettsville, TN 12-10/04-11

Front Desk

Job Responsibilities

• Checking in Guest

• Answering Phones

• Helping guests on what they needed for there rooms

• Cleaning breakfast area & lobby

• Some housekeeping & laundry

Betty Machine, Hendersonville, TN 04-11/06-12

CNC Operator

• Checking parts when they came out of the machine

• Used gages and calipers

• Changing tooling in the machine when needed

• Made some changes when needed

• Cleaned off and flash that was on the parts

• Packed the finished parts and filed out labels

Cumberland Plastic Solutions, Inc., Franklin, KY 11-06/1-

09

Formally Cumberland Molded Products, Inc.

Machine Operation Technician

Job Responsibilities

• Ensure plastic components meet customer expectations

• Usage of calipers and gages for checking components

• Document quality checks as per quality instructions

• Packing of parts to packaging instructions

• Contacted freight line for shipments, prepared shipments & BOL’S

• Assisted quality department of quality work instructions, quality check sheets,

packaging instructions, created procedure operation product books for

manufacturing

Trained of new operators

Lowe’s Hendersonville, TN 10-03/4-06

Customer Service/Cashier

Job Responsibilities

• Cashier

• Dealt with customer returns, warranty claims & customer complaints

• Collected customer credit applications & entered information into computer

system for approval

• Answering multi-lines phone system

Contact this candidate