Manager Customer Service

Home: 215-***-**** Cell: 267-***-****• ********@*****.***

Kim E. Irwin-Bell

*** *. **** ******, ************, PA 19139 • Home: 215-***-**** Cell: 267-***-**** •

********@*****.***

Kim E. Irwin-Bell

Objective

To obtain a professional position that will enable me to utilize my people skills as well as my managerial and

organizational knowledge.

Work History

Bravo Building Services August 2014 Present GlaxoSmithKline

Asst. Site Manager Salary 41,000 Annually

Completed operational needs for Both sites and al buildings

Sections Sheets, Staffing needs, budgeting, Payroll, Building request and completing and creating

workorders, Safety Training, New hire orientation

Various Jobs and titles through temporary staffing for short term needs

Human Resource Manager- Presbyterian Inspired Life- AppleOne

Children’s Hospital of Philadelphia November 2013 April 2014 Philadelphia, Pa

Office Coordinator I Temporary Robert Half Office Team

Scheduling for directors and organizing calendars for all meetings

Expense Reporting, New hire orientation set up, Filing, Budgeting, Signage, Floor Plan Updates

Share Point information created and uploaded to the site for all company usage, supply ordering and

assisted with all Information Administrative duties for each group and dept.

T he Burks Companies/ GlaxoSmithKline Promoted as of 12/09 10/12

Regional Site Admin. Manager II alary $40,000 $45,000

S

Overseeing all 10 administrators for the N.E. Region at various pharmaceutical sites throughout the

region.

Making sure all budgets for each site is in order for supplies, staffing, etc. Safety training and records

are verified and up to date. Payroll time for each site documented and verified for the entire region

(Garnishments, Taxes input) as well as Accts. Payable/ Receivable, health insurance enrollment and

billing, insurance claims and various HR duties as well as training for compliance with ISO 9001.

New account start ups and training of new admins and the signing off of documents before being

submitted to the corporate office.

HR duties include but not limited to Hiring ( I-9 verification) it includes FMLA, LOA verification,

new hire orientation, Union hearings, unemployment compensation paperwork and hearings,

terminations, writes ups etc.

The Burks Companies Promoted as of 5/06 to 12/09

Site Administrative Manager Salary $35,000 $40,000

Same job responsibilities as listed below

Home: 215-***-**** Cell: 267-***-****• ********@*****.***

Kim E. Irwin-Bell

The Burks Companies 7/05 to 5/06

Administrative Assistant

Salary $15.00 per hr $35,000 per yr

Filed all documentation, worked extensively in Word, Excel, and PowerPoint.

Made and reviewed files for new employees. Processed and distributed payroll for over 125

employees for the GlaxoSmithKline site and surrounding area sites. Processed purchase orders and

job work orders. Processed the weekly and monthly billing, revised and distributed invoices to the

perspective clients.

Completed all items for Accounts Payable and Accounts Receivable and bookkeeping which involved

keeping on top of a Standard General Ledger for all accounts. Ordered supplies for each Site

Manager, and surrounding clients. Also assumed administrative responsibilities for the N.E Regional

Vice President as well as the responsibilities of the Senior Site Manager upon request.

Colin Service Systems Inc. 12/00 12 04

Office Manager/Hiring Coordinator

Hired all the employees for the PA and South Jersey regions which consisted of interviewing and

overseeing the completion of the application process. Also, making sure all documentation submitted

is accurate and legitimate for the I-9 form.

Billing which included making sure all purchase orders and JWO’s were completed for Accounts

Payable and Accounts Receivable, and bookkeeping. Processed the monthly billing for each account

before sending out to each client. Oversaw collection and revision of payroll, ordering of supplies, as

well as assisting the employees, managers, and supervisors with all needs including any emergencies,

staffing issues, union issues, and all Human Resource issues (ex. Benefits, 401K, changing of W4’s

etc.)

Held the responsibility of being the Executive Administrative Asst. for the VP of Operations and the

Director of Operations which included all administrative duties to the office (ex. typing, filing,

customer service, and coordinating monthly management meetings.) Along with filling in as

necessary in the Executives’ absence.

Education

1993

Diploma Penn Wood High School

Lansdowne, PA

Community College of

Philadelphia

Home: 215-***-**** Cell: 267-***-****• ********@*****.***

Kim E. Irwin-Bell

References

Arlette Hilliard- Account Manager- 267-***-****

The Burks Companies

Tameka Beverly- Site Admin. Mgr.- 267-***-****

Kimika Williams- 267-***-****

Mercy Hospital

Computer Skills/Certifications- Microsoft Word, Excel, Powerpoint, Microsoft Office, Access, Lotus

Notes, E-verify, ADP software, Breeze Software, PeopleSoft, SharePoint

Contact this candidate