Manager Human Resources

Deborah L. Preiss, CHPCA

**** ***** **.

Corpus Christi, TX 78412

********@*****.***

361-***-**** cell

Objective

To be a valued asset to your organization by utilizing my extensive

experience and skills I have gained as a Business Office Manager over the

past 18 years in the medical industry.

Work History

Merida Healthcare Group

Hospice Intake Coordinator

June 2014 - Present

Process new Hospice referrals, verify payer sources, scheduling, upload and

maintain patient electronic medical record.

Lighthouse Hospice - Business Office Manager

November 2010 - May 2014

Responsible for processing and maintaining personnel files in compliance

with State and Federal regulations for 4 locations in South Texas.

Conduct new hire orientation and track required educational requirements

for staff. Payroll processing utilizing the Kronos program for over 100

staff associates - meeting strict timeframes for submission. Verify and

code accounts payable invoices manually and electronically. Maintain

vendor contract files. Contact for vendors and patients with billing

questions. Assist Director with Quality Assurance Program by compiling

data and creating tracking tools. Human Resources contact for 4 area

offices - San Antonio, Houston, Clear Lake and Corpus Christi.

Angel Bright Hospice - Biller/Patient Care Secretary

July 2010 - November 2010

Responsible for all aspects of monthly billing of Hospice patient claims to

Medicare, Medicaid and private insurances which includes verifying,

submitting and tracking all claims. Initiate patient medical and billing

records and maintain daily census logs.

Legacy Home Health/Hospice Agency - Human Resources Coordinator

March 2010 - July 2010

Responsible for processing newly hired and terminated employees. Maintain

personnel files in compliance ready order. Conduct background checks on

potential employees. Process employment verification forms. Submit

insurance enrollment forms. Answer unemployment claims.

VistaCare Hospice - Office Manager

September 1998 - February 2010

Responsible for all aspects of payroll, accounts payables and patient

billing on a local level. Maintain personnel files ensuring compliance

with State and Federal regulations. Supervise eight administrative staff

and revenue coordinator. Oversight of site compliance regarding

orientation, education and HR files. Directly supported the Quality

Manager in maintaining patient medical record compliance. Provide

leadership, coaching, accountability and mentoring. Human Resources

liaison for staff. Provide assistance to local contracted nursing

facilities to improve reimbursement and increase census. Liaison to

physician offices regarding billing procedures for their hospice patients.

Worked closely with Director to develop an annual budget and set goals for

the program. Ensured monthly administrative expenses remained within budget

guidelines. Assist Marketing Department.

Trinity Towers/Holmgreen Health Center Billing Coordinator

June 1998 - September 1998

Assisted in developing and launching the Medicare billing department for

all levels of care and payor sources at Holmgreen Center - an independent

living, assisted living and nursing care facility. Finalized initial

Medicare certification and subsequent Medicare billing from a private pay

only system. Trained on Prospective Payment System and reported to the

Business Office Director. Assisted Business Office Manager with monthly

resident billing including meal plans and incidentals.

Columbia Bay Area Medical Center (two positions with the same employer)

Medicare Specialist - April 1998 - June 1998

Fully responsible for researching and collecting hospital and

skilled nursing facility Medicare denials with a recovery rate

of 85%. Prepared Medicare Credit Balance Report on a monthly

basis.

Billing Coordinator - December 1996-April 1998

(Transferred to above after hospice agency closed)

Responsible for all aspects of hospice site revenue and daily operations of

the office. Consistently achieved 100% collection of all billing prior to

agency closure. Directly reported to Administrator.

Continuum Home Health Agency - Billing Assistant

1994-1996

Assisted the agency Office Manager in submitting all Medicare, Medicaid and

Private Insurance Home Health claims. Typed patient's Plan of Care (485,

486) forms to be submitted to physicians. Assisted with reconciling

monthly A/R reports and following up on submitted claims.

MILITARY HISTORY

U.S. Air Force - Law Enforcement Specialist

December 1985 - November 1992

Achieved rank of Sergeant and direct supervisor for three Airmen.

Completed formal USAF Non-Commissioned Officer Leadership Training.

Promoted from field troop to Office Liaison role coordinating Reports &

Analysis Division, Corrections, and Commander's office. Assisted in

developing Standard Operating Procedures for the squadron. Recognized for

actions taken to direct personnel and equipment during base wide Emergency

Preparedness Training Operation at Pease AFB. Directly reported to Law

Enforcement Superintendent.

EDUCATION

Associates Degree - Business Administration

Del Mar College, Corpus Christi, TX

Certified Hospice and Palliative Care Administrator (CHPCA)

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