Manager Human Resources
Resume:
Deborah L. Preiss, CHPCA
Corpus Christi, TX 78412
acf2wa@r.postjobfree.com
361-***-**** cell
Objective
To be a valued asset to your organization by utilizing my extensive
experience and skills I have gained as a Business Office Manager over the
past 18 years in the medical industry.
Work History
Merida Healthcare Group
Hospice Intake Coordinator
June 2014 - Present
Process new Hospice referrals, verify payer sources, scheduling, upload and
maintain patient electronic medical record.
Lighthouse Hospice - Business Office Manager
November 2010 - May 2014
Responsible for processing and maintaining personnel files in compliance
with State and Federal regulations for 4 locations in South Texas.
Conduct new hire orientation and track required educational requirements
for staff. Payroll processing utilizing the Kronos program for over 100
staff associates - meeting strict timeframes for submission. Verify and
code accounts payable invoices manually and electronically. Maintain
vendor contract files. Contact for vendors and patients with billing
questions. Assist Director with Quality Assurance Program by compiling
data and creating tracking tools. Human Resources contact for 4 area
offices - San Antonio, Houston, Clear Lake and Corpus Christi.
Angel Bright Hospice - Biller/Patient Care Secretary
July 2010 - November 2010
Responsible for all aspects of monthly billing of Hospice patient claims to
Medicare, Medicaid and private insurances which includes verifying,
submitting and tracking all claims. Initiate patient medical and billing
records and maintain daily census logs.
Legacy Home Health/Hospice Agency - Human Resources Coordinator
March 2010 - July 2010
Responsible for processing newly hired and terminated employees. Maintain
personnel files in compliance ready order. Conduct background checks on
potential employees. Process employment verification forms. Submit
insurance enrollment forms. Answer unemployment claims.
VistaCare Hospice - Office Manager
September 1998 - February 2010
Responsible for all aspects of payroll, accounts payables and patient
billing on a local level. Maintain personnel files ensuring compliance
with State and Federal regulations. Supervise eight administrative staff
and revenue coordinator. Oversight of site compliance regarding
orientation, education and HR files. Directly supported the Quality
Manager in maintaining patient medical record compliance. Provide
leadership, coaching, accountability and mentoring. Human Resources
liaison for staff. Provide assistance to local contracted nursing
facilities to improve reimbursement and increase census. Liaison to
physician offices regarding billing procedures for their hospice patients.
Worked closely with Director to develop an annual budget and set goals for
the program. Ensured monthly administrative expenses remained within budget
guidelines. Assist Marketing Department.
Trinity Towers/Holmgreen Health Center Billing Coordinator
June 1998 - September 1998
Assisted in developing and launching the Medicare billing department for
all levels of care and payor sources at Holmgreen Center - an independent
living, assisted living and nursing care facility. Finalized initial
Medicare certification and subsequent Medicare billing from a private pay
only system. Trained on Prospective Payment System and reported to the
Business Office Director. Assisted Business Office Manager with monthly
resident billing including meal plans and incidentals.
Columbia Bay Area Medical Center (two positions with the same employer)
Medicare Specialist - April 1998 - June 1998
Fully responsible for researching and collecting hospital and
skilled nursing facility Medicare denials with a recovery rate
of 85%. Prepared Medicare Credit Balance Report on a monthly
basis.
Billing Coordinator - December 1996-April 1998
(Transferred to above after hospice agency closed)
Responsible for all aspects of hospice site revenue and daily operations of
the office. Consistently achieved 100% collection of all billing prior to
agency closure. Directly reported to Administrator.
Continuum Home Health Agency - Billing Assistant
1994-1996
Assisted the agency Office Manager in submitting all Medicare, Medicaid and
Private Insurance Home Health claims. Typed patient's Plan of Care (485,
486) forms to be submitted to physicians. Assisted with reconciling
monthly A/R reports and following up on submitted claims.
MILITARY HISTORY
U.S. Air Force - Law Enforcement Specialist
December 1985 - November 1992
Achieved rank of Sergeant and direct supervisor for three Airmen.
Completed formal USAF Non-Commissioned Officer Leadership Training.
Promoted from field troop to Office Liaison role coordinating Reports &
Analysis Division, Corrections, and Commander's office. Assisted in
developing Standard Operating Procedures for the squadron. Recognized for
actions taken to direct personnel and equipment during base wide Emergency
Preparedness Training Operation at Pease AFB. Directly reported to Law
Enforcement Superintendent.
EDUCATION
Associates Degree - Business Administration
Del Mar College, Corpus Christi, TX
Certified Hospice and Palliative Care Administrator (CHPCA)
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