Administrative Assistant Sales

JOANNA ADAMSON

Plainfield, NJ *****

Mobile: 908-***-****

Email: *************@***.*** or ********@***********.***

EXPERIENCE:

**** – Present Middlesex County College, Edison, New Jersey

Administrative Associate, Office of Admissions

Respond to incoming emails received in the **********@***********.*** email box.

Update Admissions Facebook page and respond to incoming messages received via Facebook.

Respond to phone inquiries, with a separate phone line for incoming high school counselor inquiries.

Scan and link transcripts and other pertinent documentation to student records in Colleague.

Review the step-by-step online application process with applicants at all Open House events.

2009 – 2011 Middlesex County College, Edison, New Jersey

Department Secretary, Professional and Community Education

Maintained non-credit courses and summer camp registrations via Ellucian Colleague database (RGPE).

Input final grades (FGRN), print student rosters (RSTR), check activity (RGAM) and student profiles (SPRO).

Completed telephone registrations, processed student walk-in registrations, PowerPoint presentation

Prepared instructor pay requests and student semester receipts.

Screened caller inquiries, and forwarded voicemails via email to appropriate departments.

2007 – 2008 Crossing Media, LLC, Edison, New Jersey

Office Manager/Administrative Assistant

Operated multi-line telephone and prepared travel/expense reports for reimbursement.

Maintained multiple Outlook email accounts and event planning calendars.

Processed credit card payments via web-based YourPay and WorldPay websites.

Prepared agendas, poster layouts, book plates, nametags, handouts, and other conference material, as needed.

Updated sales contact information in Magazine Manager database.

Created/modified sales conference PowerPoint presentations.

Liaison for building services, vendors and all outgoing mail services.

Prepared supply orders, made photocopies, faxed/scanned documents and handled internet-based research .

2002 – 2007 GSN (Game Show Network), New York, New York

Receptionist/Administrative Assistant to Vice President Ad Sales/Marketing

Operated multi-line phone, handled server backup tapes, made photocopies and PDFs.

Tracked and maintained attendance records for submission to the corporate office.

Prepared expense reports for Vice President and Account Executives and maintained their Outlook calendars.

Handled incoming/outgoing mail, postage meter, document scanning and faxing.

Updated the Ad Sales/Marketing portion of the company web site.

Created/modified PowerPoint sales presentations with output to CD/DVD.

Assisted marketing department with the inventory and distribution promotions.

Liaison for building services, vendors, and all delivery/mail services.

1976 – 2001 Prudential, Newark, New Jersey

Associate Manager, EEO Diversity/Human Resources

Associate Manager, Finance/Planning and Communications

Graphic Designer, Media Service

Team designer for the EEOC celebratory event projects and the Quality Service Program.

Prepared numerous documents, including speeches and biographies for senior executives and corporate events.

Liaison for department’s “Summer Intern Program” comprised of junior and senior high school students.

Created/modified PowerPoint presentations for intern training and conferences.

Worked with third party vendors in the development of promotional materials.

JOANNA ADAMSON

Plainfield, NJ 07060

Mobile: 908-***-****

Email: *************@***.*** or ********@***********.***

EDUCATION:

Middlesex County College Edison, New Jersey

Completion: Computerized Accounting/QuickBooks and Peachtree – 2009

MS Office 2007: Word, Excel, Access and PowerPoint – 2009

New Horizons New York, New York

Completion: Photoshop and Into to Intranets and Extranets – 2007

New Horizons New York, New York

Completion: Word, Excel, PowerPoint Outlook and Photoshop – 2005

United Digital Artists New York, New York

Certification: Multimedia and Internet File Development – 1998

Essex Computers Clifton, New Jersey

Certification: Desktop Publishing with QuarkXPress – 1995

The New School New York, New York

Certification: Desktop Publishing with PageMaker – 1994

Essex County College Newark, New Jersey

Degree: Associates Degree in Business Education – 1984

EQUIPMENT:

PC and Macintosh, scanner, printer, photocopier, fax, multi-line phone, calculator

TECHNOLOGIES:

PC and Macintosh • Outlook 2003 and 2007 • Magazine Manager

Windows 7, Windows 8, Windows XP, Internet Explorer

Microsoft Office Suite 2010 (Word, Excel, Access, PowerPoint, Outlook, OneNote and Publisher)

Adobe Photoshop, Adobe Acrobat, Basic HTML 4, LotusNotes 4.6, Ellucian Colleague, ScanNow and

ImageNow

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