Experienced Operations and Administrative Executive
Resume:
Christopher L. McAdam
214-***-**** (mobile) Dallas, TX 75231 *****.*********@*****.***
www.linkedin.com/in/chrismcadam
PROFILE
OPERATIONS EXECUTIVE
Financial Management – Business Analysis – Compliance
Conscientious Operations Executive skilled in managing organizations in fast changing competitive and
regulatory environments. Cross functional expertise includes strategic planning, business analysis,
finance, and due diligence. Proven ability to transform underperforming organizations. Strong leader
dedicated to developing enduring relationships with customers and employees to achieve results.
CORE COMPETENCIES
EMR/HER Regulatory Compliance/HIPAA Clinical/Lab Management
• • •
PQRS/HEDIS Financial Measurement & Reporting Procurement
• • •
Revenue Optimization Budget Development & Management Contracts
• • •
Profit & Loss Statements Medicare/Private Payor Credentialing Hospice
• • •
SELECTED PROFESSIONAL ACCOMPLISHMENTS
Managed implementation of new EMR system . Inefficient patient record documentation was causing
providers to fall behind in patient visits which negatively impacted revenue and profitability. Created a
project and timeline to evaluate, test, select, and install an EMR system. IMPACT: Improved patient care.
Raised provider satisfaction. Increase patient visits (20%) and revenue (15%).
Instituted new protocols to reduce bad debt expense . Needed to address yearly bad debt expense of
nearly $3.5M. Created new monitoring, reporting, and collection protocols. IMPACT: Reduced bad debt
expense from over 11% to 3.5%. Protocols were adopted by six additional locations.
Initiated and negotiated the strategic sale of company . Company needed to align with a larger entity
to achieve growth and prove the efficacy of its chronic disease management program. Sold company to a
$4B healthcare company. IMPACT: Company became the core of a physician centered chronic disease
management company for the new owners, retaining all providers and most staff.
Developed a civilian source to efficiently supply civil engineering supplies to government entity.
USAF procurement of supplies exceeded budget by 27%. Formed a government contracting company to
procure supplies, manage inventory, and meet timeframes for delivery. IMPACT: Won five 5 year USAF
contracts. Reduced procurement expenses by an average of 12% ($300K in first year).
Spearheaded development of practice management company’s comprehensive compliance
program. Led team in formulating a program that included a written plan, procedures, and training
curriculum. Oversaw annual audit and refresher training protocols. IMPACT: Avoided HIPAA and other
regulatory violations. Practice and its professionals were never found to be out of compliance by any
government agency or payer that conducted an audit or review.
Reorganized hospice division to grow its patient base and profitability . Implemented changes in
patient acquisition strategy, field nursing staff, and back office. Negotiated more favorable terms with new
pharmacy and medical equipment suppliers. Improved relationships with physicians. IMPACT: Patient
census increase from 14 to 60 patients in 90 days. Revenues increased over 400%; margins increased to
a positive 40%.
EDUCATION
Bachelors of Science in Business Administration, Finance
Minor in Economics
Indiana University, Bloomington, IN
Chris McAdam
214-***-**** (mobile) Page 2 *****.*********@*****.***
PROFESSIONAL EXPERIENCE
CLM CONSULTING, Dallas, TX 2013 – 2014
Subcontractor for Dallas based healthcare management and consulting company, Ethos Health Solutions, LLC focusing
on management and consulting to parties interested in improving post acute care and outcomes for high risk, high cost
seniors.
Consultant
• Accounts Receivable and Revenue Reimbursement Analysis
• Developed Internal Controls for Billing and Collections staff
• Analysis and Development of Compliance Plans
• Workflow Process Improvement
• Hospital to Home Transitional Care Program for physician groups
EVOLUTION HEALTH, LLC, Dallas, TX 2012 – 2013
Privately held $100M division of Envision Healthcare focused on improving the quality of life for the medically complex,
chronically ill, and frail senior citizens.
Director of Financial Operations
• Managed 30 providers and 60 support staff, including budgeting, compliance, purchasing, and human
resources.
• Supervised the gathering and analysis of financial performance metrics for physicians, nurse
practitioners, and podiatrists.
• Coordinated the accounts payable process with holding company personnel.
• Led due diligence and oversaw operations of Road Runner Mobile X ray to ensure that it budget
expectations prior to its acquisition.
SAGE PHYSICIAN PARTNERS, INC., Dallas, TX 2006 – 2012
Pioneering chronic disease management group (expanding from 10 to 30+ providers in four years prior to its acquisition
by Evolution Health).
President (2012)
• Maintained and grew existing business while preparing for sale of company.
• Coordinated all due diligence with legal and banking parties.
Senior Vice President of Operations (2006 – 2012)
Managed operational and financial budgets.
•
Performed staff scheduling; assessed the operational performance of licensed professionals.
•
Managed facilities, including IT planning, budgeting, and implementation.
•
Headed compliance and regulatory aspects of the practice.
•
NETWORK LENDING SOLUTIONS, INC., Dallas, TX/Atlanta, GA 2004 – 2006
Boutique residential mortgage company.
Executive Vice President
• Directed business development and financial and funding management.
• Developed budgets and funding sources.
STONEGATE SECURITIES, Dallas, TX 2002 – 2004
Niche investment bank.
Vice President of Business Development
• Researched, qualified, contacted, and secured publicly traded client companies in need of financing
(using private investment in public companies).
PROFESSIONAL AFFILIATIONS
Medical Group Management Association (MGMA)
Contact this candidate