Customer Service Representative

Location:

Posted:

September 22, 2014

Sadie Aiono

Email: ************@*****.***

QUALIFICATIONS

Have experience in Microsoft Office Suite

Have experience working with QuickBooks and Outlook programs

Have experience managing company websites

Have experience in secretary duties including, filing, scheduling appointments, planning meetings,

and multi-circuit phone

Have completed and obtained Master Esthetic license

Have completed and obtained Cosmetology license

Have excellent computer knowledge including the ability to type 60 words per minute

Hardworking, great people skills, reliable, trustworthy

PROFESSIONAL

EXPERIENCE

03/2013-Current House of Hearing

Work as a Customer Service representative. Check patients in and out of appointments. Work using a

computer for scheduling and updating chart information being able to type 60 words per minute.

Answer multi-circuit phone. Interact positively with patients and help make them feel comfortable.

10/2003-Current Murray Park Center

Work as a supervisor of aquatic staff with 20 to 30 employees; Duties include monitoring water,

chemicals, PH, and chlorine levels. Ensure safety of patrons through American Red Cross first aid and

CPR. Resolve customer grievances to ensure satisfaction.

12/2006-07/2008 Daybreak Community Association

Worked as an Assistant Lifestyle Director in managing residential activities; Duties included managing

community website, facilitating planning meetings, conducted daily correspondence, marketing

activities.

EDUCATION

01/2009-01/2010 Skin Science Institute

Completed full 1200 hours of Esthetic program

Obtained and hold a current Master Esthetic license

09/2011-08/2012 Taylor Andrews Academy of Hair

Completed 2000 hours of cosmetology program

Obtained and hold a current Cosmetology license

REFERENCES

Professional references available upon request