Quality Manager

William “Bill” A. Richardson, Lean Manager/Six Sigma Black Belt

423-***-**** (Cell)

*** ***** ******

Sale Creek TN, 37373 *******************@*****.***

Lean Practitioner CIP Manager (Unionized workforce)

Mueller Co. - Alabama

7/15/2012 to 8/15/2014

• Assist corporate executive management team in the 1-3 year lean strategy deployment plan.

• Personally developed and designed the lean 101 and 201 training programs and trained over 420 employees.

• Designed and delivered the Lean RCA (Root Cause Analysis), SPC (Statistical Process Control) and Toyota

Kata lean training programs.

• Lead Continuous Improvement projects directed at improving KPI goals.

• Have lead and facilitated 23 Kaizen events at this one site. (Over 100 in my career in Lean management)

• Lead and teach the TWI (Train-the-trainer) program.

• Deploy and implement Kanban’s as well as teach Kanban methods and reasoning.

• Lead 2 Presidential Kaizen events, 1 of which was a SMED event.

• Lead and facilitated an aggressive Value Stream Project.

Lean Instructor

VW – Academy / Lean Auto Center

3/2012 to 7/12/2012

• Trainer in the Volkswagen Academy/ Lean Center. Training of new hired employees: The Volkswagen way,

VW Production System and its standardized method building stones; 5S, Nine Types of waste, standardized

work, workplace organization, risk assessment, ergonomics and environmental responsibilities and problem

solving. The goal is to create a common Lean mindset and understanding amongst all new hires.

• Facilitate and teach the importance of “build in quality” within processes and quality products, creating

awareness for customer orientation and satisfaction. Inform and instruct about the application of the corporate

strategy “passion for detail” into the training modules of the VW Academy/Lean Center.

• Trained over 700 employees in Lean Manufacturing principles.

Johnson Construction Company, 3/2009 -3/2012

ATI MWP (metals and recycled metals) Engineered Products, 2007 – 9/15/2008

Lean Business & Quality System Manager

• Responsible for the strategic and tactical implementation of Lean Manufacturing principles, practices and techniques

supported by rigorous use of Six Sigma and Lean Quality Tools across the Business unit.

• Assist business unit leadership in the planning and coordination of improvement plans for effective and sustainable

cost saving initiatives.

• Actively participate in hiring programs and develop training modules. Participate with team and individual interviews

for new employees, supervisors and managers.

• Lead project teams by taking hands on approach in Lean Kaizen and Six Sigma projects.

• Institutionalize Lean methodologies by establishing and managing process metrics and data analysis.

• Provide Direction, consultations and support to the business unit and customers.

• Develop and deliver effective training in Lean/Six Sigma to personnel.

• Responsible for developing, maintaining, and improving the Quality Systems, Document Controls, ISO9000 Audits,

procedures, and continuous improvement of the products/processes of the business unit.

• Actively lead teams and provide individual contribution in problem solving efforts on select project to improve

quality, reduce cost and improve cycle time, rework and process efficiencies.

• Lead teams using Lean principles - Value Stream Mapping, 6S, Visual Factory, TPM, JIT, Demand Flow, and

Continuous Improvement Process.

• Lead teams to improve key critical to business metrics such as Inventory Turns, Cost of Quality, Cost of Yield, Days

to Produce and On Time Delivery.

Lean Leader / Continuous Improvement-Six Sigma Black Belt

DuPont, 1993 – 2005 (Manufacturing Production Operations)

• Job responsibilities have included Shipping & Receiving, Bailer operations, operations Tech, Safety, Senior Control

operations and full time Six Sigma Black Belt Continuous Improvement specialist.

• Responsible for manufacturing production operations, Process, shipping & receiving improvements/Business/Quality

Improvements; internationally certified advanced statistics applied to business functions.

• Responsible for leading multifunctional business project teams to achieve increased earnings thru application of the

Six Sigma Quality Methodology for meeting TQM (Total Quality Management) Improvements.

• Lead multifunctional teams to improve Quality and Services to our internal and external customers, enhance

customers expected demands/specifications and reduce process variation(s).

• Identifying areas in the business for Six Sigma Projects and improvement process criteria’s.

• Mentoring new GB’s and coaching Green Belt and Black Belt alumni in continued Six Sigma Quality/Business

proficiency and proper application/tools of Advance Statistical Methods.

• Strong Statistical and Analytical Skills.

• Co-chairman for PHA reviews. (Process Hazard Analysis).

• Safety and Environmental reporting, data collection compliance.

• Assist with ISO 9000-02 Audits for Quality Compliance.

Supervisor

Greater Chattanooga Co., 1988 - 1993 (Commercial Construction)

Chattanooga Tennessee.

• Responsible for Daily/weekly Operational functions

• Responsible for employee time carding for pay

• Lead / Supervise team for job expectations and compliance

• Responsible for Safety of Employees and Equipment preventative maintenance / upkeep

• Responsible in Lead position for employee dispute handling

Phelps Dodge Corporation: Copper Mining & Smelter; 1986 – 1988. Playas N.M.

Various job roles and promotions:

• Crushing and Bedding operator. Responsible for insuring and patrolling bedding plant belts and operations; loading

bed systems for transportation to furnaces.

• Flash & Electric Furnace slag operator. Responsible for skimming hot metal and removal of furnace slag for tapping

operations.

• Converter Operator. Responsible for oxygen injection into liquid copper metal, conversion from matt metal into high

grade copper metal. Also responsible, trained for operation of 60 ton overhead crane, track jack, fork-truck, Dozers and

Front end loaders.

EDUCATION:

• BS, focus in Business Management (GPA 3.87), Colorado Tech University, Colorado Springs, CO

• Honor Graduate, “Magna Cum Laude”

PROFESSIONAL CERTIFICATIONS

• Certified Six Sigma Black Belt

• Six Sigma Black Belt Technical Registration

• Certified Six Sigma Green Belt

• ISO 9001 Auditor

• Chattanooga DuPont Site Safety Coordinator

• Toyota Kata Certification – AMA

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