Quality Manager

Gavin McCurrach

**** ******** *****, *****, *****. 75002.

Tel: 972-***-****(home), 214-***-****(mobile), e-mail:

**********@*******.***

A Quality professional with an exceptional range of skills encompassing

the implementation and maintenance of ISO 9000 complyant Quality

Management Systems and Manufacturing /Business Process engineering. A

team contributor with a deep knowledge of telecommunications, electro

mechanical manufacturing and services. An all-round professional with

excellent written and verbal communication skills. Excels at defining,

mapping processes and documenting procedures from Design through to

manufacturing, network implementation, servicing and end of life.

Critical thinker with excellent verbal and written communication skills.

Ability to work effectively without supervision. Proficient with Word,

Excel, Visio and PowerPoint.

> 15 years Quality Management. 10 years Supplier Quality Management.

> Experienced with working with suppliers within the USA, Europe and Asia.

> Quality Manager with excellent customer and supplier facing skills,

> Able to quickly and efficiently troubleshoot problems and narrow down

problem areas using various quality tools, SPC, DMAIC & 8D

> Excellent knowledge of advanced electronic manufacturing methods.

> Working knowledge of Metal machining, Chemical manufacture and optics

> Effective at negotiating with suppliers ensuring consistent quality of

supplied product and service.

> Develop, Maintain & Improvement of the company's Quality management

system.

> Experience in the generation of SOP, Work Instructions and Quality

Procedures

> Wide experience of internal and external ISO 9000 Auditing, working

knowledge of TL9000.

> Wide experience of internal and external Process Auditing.

> Extensive knowledge within Micro Electronic Assemblies, Multi chip

modules, wire & ribbon bonding.

> Working Knowledge of IPC 610, 7711,7721 standards and MIL Std 883

> Experience with the implementation of new products (NPI)

> Monitoring and control of Engineering changes

> Heading and working with cross functional teams to gain quality

improvements

> Hands on energetic person focusing on quality of process, bringing

maturity to a team.

> Comfortable with interacting with all levels - from the manufacturing

area assembly staff to the board room, clients, colleagues, upper

management, CEO and company Presidents.

Major Achievements

> Implementation and maintenance of an ISO 9000 compliant company

management systems

> Setting up & maintaining supply chain of a range of products (electro

mech, chemical & optical)

> Increasing the overall quality of a range of Microwave SDH Radios.

> Training of technicians in rework methods, reduction of scrap

> Improving customer repairs RMA from ?35 days to ? 10 days turnaround

time.

> Implementation special manufacturing processes, SMD, MMIC attach

wire/ribbon bonding to multi chip modules in a class 10,000 clean room

environment

Authentix, Inc.

Addison, TX. September 11 - Present

Quality Manager

Responsible for promoting quality achievement and performance improvement

throughout the organization whilst maintaining and ensuring the standards

of our ISO and NASPO accreditations are met. Defining business processes,

improvements and management. Working with key functional leaders to

define and manage quality standards. Cross functional team head with the

Technical Development, Production and Procurement teams to help

develop/supply new technical solutions and establishing quality

requirements from external suppliers. Planning & production of electro

mechanical sensors, chemical markers for the verification of various

products.

Ceragon/Nera, Inc.

Richardson, TX. June 07 - May 11

VP Support Operations / Supply Chain Quality Manager

I had the quality responsibility for all of the electronic assemblies

that are supplied to the Nera Networks manufacturing facility in Slovakia

for the Nera Evolution range of SDH Microwave radios. I was head of the

cross functional team responsible for significantly improving the first

pass yields at our Microwave Multi Chip module supplier (England &

Thailand) PCBA suppliers (Singapore & Malaysia) and our own

manufacturing plant (Slovakia). Instrumental in the extensive auditing

and selection of key global suppliers for Nera, area of expertise in

manufacturing / business process auditing. I have responsibility for the

ordering, supply, logistics and storage of all radio products from the

Nera factory in Slovakia and third party products required for projects

within the USA and Caribbean. Also the P&L of the repair & returns from

customers, extended warranty contracts and the measuring/monitoring of

KPI`s. Dealing with global repair centers both in-house and 3rd party

located in Slovakia, Norway Singapore and the USA,

Nera, Inc. Plano, TX March 05 - May

07

Quality Manager Region Americas

Implementation and maintenance of the quality management system and

report to management any need for improvement. Plan and carry out

Supplier and subcontractor quality assessments/audits in cooperation with

our project implementation team. Ensure the promotion of awareness of

customer requirements throughout the organization. Develop and maintain a

close working relationship with relevant customer contacts. Develop and

maintain a close working relationship with relevant

suppliers/subcontractors. Instruct Nera`s suppliers to execute corrective

actions when nonconformities are detected Withdraw authorization from

suppliers who are not satisfying Nera`s requirements

Nera Networks Inc. Wilmington, MA. Jan 04 -March

05

Quality Manager. PDH Microwave Radio Manufacturing

Maintenance of the quality management system and report to management any

need for improvement.

Accessing the quality of received goods and finished goods.

Responsibility for the personnel and process for goods inward inspection,

in process inspection and final inspection. Executing internal corrective

action requests and supplier corrective action requests and monitoring to

a timely closure. Contribute to development and implementation of an

effective Quality Assurance program for R&D. Quarantine products or halt

activities that are not conforming to specified requirements or do not

comply with the defined quality procedures

Nera Telecommunications Ltd, Luton, England April 95 - Dec 03

Quality Manager/ Production Engineering Manager. Microwave Radio

Manufacturing

Responsible for maintaining and compliance of the companies Quality

Management System, accessing the quality of received goods and finished

goods. This entailed having responsibility for the personnel and process

for goods inward inspection, in process inspection and final inspection.

Also responsibility special manufacturing processes, SMD, MMIC attach

wire/ribbon bonding to multi chip modules in a clean room environment

Technical Education and Credentials

City & Guilds Institute of London: Electronics and Telecommunications

Engineering & Servicing

Professional Training: Supervisory Management ( British Standards

Institute (BSI) ISO 9000 Lead Auditor

( BSI Process Auditor & Process mapping ( Negotiation ( MRP & ERP

systems ( Statistical Process Control (SPC)

Professional References

Mr. Billy Cain. President Ceragon/Nera, Inc

Mr. Aage Heen, Senior Vice President Total Quality Nera Networks, Bergen,

Norway

Dr. George Hijipieris, Chief Technology Officer, Nera Networks

Contact details on request.

Contact this candidate