Technician Network

B RADLEY J. KOUNS

**** ******** * **** ******, Georgia 30019

770-***-**** ( Home)

******@*****.***

P rofessional Summa ry

A result-driven Network/Data Professional who is creative in identifying and designing

effective solutions to meet the current needs and future growth expectations for Business

P rofessionals; also possessing effective organizational skills and attention to detail in

evaluating, t roubleshooting, and documentation of LAN/WAN network systems.

A reas of expertise:

Network Systems Design and Development

Hardware and Software t roubleshooting

Project Leadership

Technical/User Support

Communicates well for clients IT needs

Current Cisco Certifications

P rofessional Experience

CLEVE LAN D CO M M U N ICAT IONS : (General Foreman ) - 2006-2014

Performed job estimates on advancing current infrastructure and data needs.

Provided updated hardware for Telecommunications closets.

Directed team members on goals and tasks at hand to provide outstanding service

and keep projects under budget.

Kept detail records for Billing and Payroll for reliable and precise weekly t ransitions.

Developed and strengthen working relationships with Engineers, customers, and

partners.

Installation of WAP for existing infrastructure, setting up on the controllers and

t roubleshooting.

Upgrading switch gear and routers for clients IDF and MDF locations.

Perform MACD for clients PC, Network Printers, and Switch gear in addition for

t roubleshooting and performing repairs and solutions when needed.

B LACKBOX CORPORAT ION- Atlanta D ivision : ( Lead Contract Technician ) -

1993 – 2006

Executed time sensitive Network and Phone related issues for client’s business

needs.

Supervised and t rained technical staff on client’s priorities and objectives.

Efficiently engineered and installed infrastructure cabling jobs for Data Centers and

locations offsite.

Education a nd P rofessional Certifications

G winnett Technical College

Associate Degree in Applied Technology (Telecommunications)

Certificates of Completion

Cisco Certified Network Professional Voice (CCNP Voice) :2014, April

Cisco Certified Network Associate Voice (CCNA Voice) :2013, June

Cisco Certified Network Associate (CCNA) :2012, December

CompTIA Network + Professional (Net +) :2009,March

Systimax SCS Certified IPATCH Support Specialist (CISS)

Currently working to obtain CCIE Voice Certification.

Technical Expertise

H a rdwa re : C isco2800/2900/3800 series Routers, Cisco 3750/3560/2960 Catalyst Switches,

U nity Voice Mail System, DS-3 Channel Banks, Cisco VOIP Phones.

Software: M icrosoft Office Suite, Cisco IOS.

Networks/Protocols: T-Carriers, DSL, ISDN, LAN/WAN, TCP/IP, DHCP, TFTP,

E thernet.

Contact this candidate