Customer Service Representative
Resume:
NADIA REHMAN
* ********** ********, ****, *******
************@****.***
SUMMARY
I am a self-starter and an enthusiastic individual who enjoys a challenge. I am extremely
motivated by doing the best job possible in a diligent and positive manner; some of my
strongest attributes are that I am highly organized, proficient in Microsoft Office and a fast
learner. I have a vast knowledge of a wide range of topics and a keen interest in customer
service, sales and administration.
EMPLOYMENT HISTORY AND PROFESSIONAL EXPERIENCE
Fundraiser/Team Captain, Donorworx June 2013 – Present
Carleton University Ottawa, Ontario
Top fundraiser on team, highest sales per hour
Chosen as a travelling fundraiser for ongoing campaigning
Trained and mentored new fundraisers to increase sponsorship
Handled all initial scheduling
Student Senator, Academic Senate March 2012- April 2013
Carleton University, Ottawa, Ontario
Acted as a liaison between students, faculty and board members
Highest academic body in the university
Final academic authority on campus and makes decisions of significant importance
to students and faculty
Awarded degrees and scholarships, approving new programs and revised curriculum
WGST Representative, Academic Student Government March 2011- April 2012
Carleton University, Ottawa, Ontario
Act as a representative body of students for academic issues
Communicated with the WGST department heads to relay information between
faculty and students
Respond to issues affecting the quality and administration of education at Carleton
University
Promote and protect and individuals rights to academic freedom at Carleton
University
Customer Service Representative, Abstentions Sept. 2011- Apr. 2012
Rideau River Residence Association, Ottawa, Ontario
Worked in a fast paced environment with a high level of multi-tasking and minimal
supervision
Main Supervisor in the absence of Management
Responsible for inventory and stock management
Peer to peer support
Customer Service Representative, I ce Co Summer 2009
Ottawa, Ontario.
Traveled around to various festivals around the Ottawa area
Tended to customers to fill their orders for small to large scale events
Balanced tills and completed bank drop offs
Multitasked with no supervision
Sales Associate, Laura Plus Canada Sept. 2007- June 2008
Oshawa, Ontario.
Discussed and brainstormed ideas for new products
Promoted products or sales in order to increase sales
Acted as a cashier, as well as bank deposits and till balancing
Coordinate special orders for customers
EDUCATION
Bachelor of Arts 2008 – 2013
Carleton University, Ottawa, Ontario.
Combined Honors in Human Rights and Women & Gender
Studies, concentration in Law
Good Academic Standing
Entrance Scholarship Recipient
Ontario Secondary School Diploma 2004 – 2008
R.S. McLaughlin Collegiate Vocational Institute, Oshawa, Ontario
• Ontario’s Scholar’s Certificate
• Ontario Principles Award
• Ontario Volunteer Award
• Outstanding Leadership Award
SKILLS
• Highly persuasive
• Excellent oral communication
• Superb customer service
• Proven sales track record
• Great attention to detail
• Excellent time management
• Fast Learner
INTERESTS
• Sales
• Reading
• Writing
• Cooking
• Baking
• Health and wellness
• Yoga
• Volunteerism
References Available Upon Request
Contact this candidate