Customer Service Truck Driver

Michael Wilson

**** ********** **** *** *****, NV. 89121

702-***-**** ************@*****.***

DESIRED OCCUPATION

Class “A” CDL truck driver/ deliver

OBJECTIVE

To secure a position in a supportive role to better my abilities and continue working within a

team of professionals. To work as a Truck Driver utilizing ability to drive different types of trucks effectively

to maximize efficiency and increase revenue.

Key Qualifications

• Valid CDL “A” driver’s license

• Exceptional driving record which reflects adherence to all Federal DOT regulations

• Up-to-date medical certification

SUMMERY

Transportation Security Administration

9/2002 3/27/2014

Transportation Security Officer

Screening of persons and property for prohibited items and (I.E.D.) Improved Explosive

Devices through x ray and physical search. Identifying dangerous or deadly objects in

baggage or on passengers and preventing those items from being transported onto the

aircraft. Customer service skills, managing security emergencies, Managing security incidents,

experience in the use of Magnetometer and the hand held metal detector. Experience in the

operations of the explosive trace detection system.

HIGHLIGHTS

Customer service skills Identifying dangerous

situations

Managing Security Emergencies Managing security incidents

Customer oriented Clean MVR

Courteous and polite demeanor Dependable and reliable

Proficient in windows 8 Excel

Following S.O.P. set by federal government. Planning ability

Up to date on DOT regulations Trained in [Nevada, Arizona]

safety regulations

Air Brake Certification Over the road experience

Detailed knowledge of Las Vegas roads Efficient trip planner

Cargo handling

ACCOMPLISHMENTS / HONORS

1. Certificate for 5yrs. and 10 years of service

2. on the spot awards for customer service. Outstanding performance (Appreciation), and top

award from Washington D.C. T.S.A. Office of inspection for outstanding service.

EXPERIENCE

Transportation Security Administration Las Vegas, NV.

Position: Transportation Security Officer

Dates: 9/2002 – 3/27/2014

Screening of persons and property for prohibited items and (i.e.d.) Improved Explosive

Devices through x ray and physical search. Identifying dangerous or deadly objects in

baggage or on passengers and preventing those items from being transported onto the

aircraft. Customer service skills, managing security emergencies, Managing security incidents,

experience in the use of Magnetometer and the hand held metal detector. Experience in the

operations of the explosive trace detection system. Communicated with floor managers to

improve work procedures. Recommended corrective actions to maximize detection rate.

Conducted inspections of incoming aircraft. Enforced compliance with state and local laws

while emphasizing company standards of professionalism and safety.

Knight Transportation Las Vegas

Position: Professional Truck Driver

Dates: 5/2014 present

Perform basic maintenance on Semi Trucks including fixing minor issues and defects to

ensure safety and efficiency. Ensure accurate and timely pick ups and deliveries by

memorizing routes and maintaining healthy routines to ensure alertness during shifts.

Conducted thorough pre and post trip inspections to ensure personal safety and protection of

valuable assets.

EDUCATION

1. Central Texas College

Okinawa, Japan 1985

A) Minor in Psychology

3.5 GPA

Studied abroad

2. Southwest Truck driving school

Las Vegas, NV. 2014

hands on experience in performing routine inspections managing vehicle maintenance and problems

• In depth knowledge of using both maps and the GPS systems

• Proficient in managing related paperwork

CORE COMPETENCIES ● Safety rules and regulations ● Expense management ● Client relations

● Preventive maintenance ● GPS and navigation ● Travel Log maintenance ● Routes familiarity ●

Map reading ● Customer satisfaction

SPECIAL SKILLS

• Good knowledge of truck safety procedures

• Ability to operate single axel trucks

• Good communication and public interaction skills

• Excellent time management and organizational skills

• Exceptional understanding of road and traffic rules

DESIRED LOCATION

Las Vegas, NV.

Contact this candidate