Administrative Assistant Manager

Deborah Muhammad

*** ****** ***** ***** • Stockbridge, GA 30281

404-***-****

*.*************@*****.***

Summary of Qualifications

Skilled professional with 7+ years of direct client care and case management. Adept to planning,

developing and implementing support services and referrals. Case management to include service

p lanning, career planning and job coaching. Knowledgeable with M icrosoft word, excel, internet, and e-

mail.

Professional Experience

Housing Case Manager

• Greet clients, ensured that they signed in, and assisted them in their needs and goals

• Assisted clients in developing resumes, and employment preparation.

• Aided clients in filling out job applications online, and conduct job mock interviews

• Maintained up to date progress notes on program participants

• Review files to ensure audit readiness

• Provided clients with information to program appropriate community resources

O utreach Support Specialist

• Faxed documents, made appointment reminder calls, made copies for office and case

managers

• Knowledge of CHA client needs and communities

• Aided clients in filling out job applications online, and conduct job mock interviews

• Provided clients with information to program appropriate community resources

• Ordered supplies, worked closely with Regional Supervisor

• Recruited/outreached eligible youths and seniors for educational, employment, and

recreational activities

Administrative Assistant

• Entered information from the service t racking sheets into database

• Maintained document confidentiality by ensuring files containing confidential information

were safe and secure

• Consistently maintained a clean and manageable work area

• Applied knowledge of Microsoft Word, and Excel while maintaining accurate documentation

for various accounts

• Implemented internal mail coordination system and coordinated expense reports of

managerial staff

Employment H istory

T he Night M inist ry, R esidential Youth Worker 05/2007 - 07/2014

Chicago, I L

National Able Network, Administrative Assistant 09/2006 - 05/2007 Chicago, I L

Hull House, Community Outreach Specialist 06/2005 - 12/2005 Chicago, I L

G.F. Structures Corporation, Administrative Assistant 06/2002 - 05/2005

Chicago, I L

Volunteer Experience

Teen Development Volunteer, YMCA

Director, Community Volunteer Organization, “Lets Talk Baby Girl”

Education

Northeastern I ll inois University – Chicago, I L

Major: Sociology

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