Customer Service Data Entry

*** ******* ********, ******** ** ***** 404-***-**** *************@*****.***

Zaynab abdulwahid

Objective

To be able to implement my skills in a place I can excel with the company.

Proficient in Microsoft word, experience in customer service, communications, filing, faxing, front desk, data entry, and typing (35wpm)

Experience

2003-2006

Umma-Tus-Saghira

Clarkston,GA

Teacher Assistant

§ Making daily lesson plans for pre-k class

§ Substitute teacher when teacher is absent

§ Coordinator of lunch and field trips

2007-2008

Stone Mountain Park

Stone Mountain, GA

Cook

§ Prepare all kitchen stations day to day

§ Clean all cook stations and prepare fresh foods

§ Cook foods fresh to order

2008-2009

Hopkins Elementary

Lawrenceville,ga

Teacher Assistant

§ Making Daily lesson plans

§ Filing, faxing, emailing, inputting grades in the system

§ Tutoring students one on one

2010

Schneider Material Handler

Suwanee, GA

Assembler

§ Able to lift 30 lbs. and collect all parts of product

§ Follow all assembly procedures exactly

§ Assemble all parts of product completely

2011-2012 The Cleaning Authority Duluth,GA

House Keeper

Assemble directions, keys, job orders, and all cleaning products

Get to house at precise time

Professionally clean all residential homes as specifically requested

2013 Comcast Alpharetta,GA

Customer Service Rep.

Making 75 to 100 outbound calls a day

Taking inbound calls

Handling all customers account problems

Informing customer of all new product information and making sales

2013 Total Customer Service Inc. Burnsville,MN

Collector

Making 150-200 outbound calls a day

Adequately helping customers settle their balance or help make a payment

Precisely inputting all customer information and notes on accounts

Taking 30-40 calls a day and problem solving with customers and their accounts

2014 Iqor Plymouth, MN

Collector

§ Making 150 to 200 outbound calls to customers

§ Receiving 30 to 40 inbound calls helping customers to make payments

§ Informing customers on their debt and how to take care of it

§ Problem solving any obstacles that customers have

§ Making daily and weekly and monthly goals

Education

1998-1999

DeKalb Technical Institute

Clarkston,GA

G.E.D.

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References

References are available on request.

Contact this candidate