Customer Service Sales

Summary of Qualifications

Extensive knowledge of Fair Housing Laws and a solid history of sales success. Proven ability to develop B2B relationships through

outreach marketing. Strong customer service skills, combined with the ability to coordinate the efforts of others to meet organizational

goals. Productive and efficient work habits without supervision. Self-motivator with high energy.

Overall, a solid background in sales and experience with residential and commercial consumers, vendors, and merchants.

Experience

Licensed Health/Life Agent March 2014- Present

Leasing Consultant November 2007 – March 2014

Price Brothers, Inc. Overland Park, KS

Responsible for developing new B2B relationships through outreach marketing. Achieved top sales in 2010 & 2013.

Responsible for maintaining sales and resident retention goals set by corporate

•

Responsible for property’s market survey each month

•

Responsible for providing feedback to marketing team based on findings of market survey each month

•

Responsible for identifying and submitting resident maintenance tickets

•

Responsible for screening new leasing applicants (background, credit, etc)

•

Responsible for prospecting leads/businesses through cold calling and outreach marketing in efforts to build and maintain healthy

•

pipeline and relationships with new clients and businesses

Successfully completed 2 lease ups for Price Brothers Properties by deadlines

•

Sales Consultant November 2005 – November 2007

24 Hour Fitness Overland Park, KS

Achieved all sales quotas set by corporate each month. Transferred to another location for 6 month period to train new employees and

develop new relationships through outreach marketing.

Responsible for generating new sales through outreach marketing and referrals

•

Responsible for meeting sales goals and up-selling

•

Responsible for maintaining client relationships

•

Responsible for training new employees

•

Quality Control Manager May 2004 – June 2005

Meritz Research Kirksville, MO

Responsible for meeting CPH (calls per hour) goals.

•

Responsible for ensuring quality customer experience by monitoring a team of customer service representatives

Education

Kirksville Senior High School Kirksville, MO 2005

High School Diploma

Kirksville Area Technical School Kirksville, MO 2003-2005

Area of Study – Marketing & Advertising (Pre-requisites)

1

Skills

Self taught in Microsoft Office with advanced skills in Powerpoint, Excel and Word. Experience operating data systems such as Yardi

and Voyager. Official Kansas Notary. Efficient time management skills.

Awards

Ranked Top Leasing Agent 2010 (Price Brothers, Inc)

Ranked Top Leasing Agent 2013 (Price Brothers, Inc)

References

Available upon request

Dixie Wickizer (District Manager Price Brothers Mgmt) 913-***-****

Oonagh Abbott (Property Manager Price Brothers Mgmt) 913-***-****

Nicholle Simmons (Concierge Prairie Creek Apts) 815-***-****

Emily Bartling (Propery Manager Price Brothers Mgmt) 913-***-****

2

Contact this candidate