Lina Shaheen
**** ********* ******** . ***********, ** L5M0G4 . Canada
Home Ph. 289-***-**** . Cell 647-***-****
*******@*****.***
Highlight of Qualifications
. A self-motivated and organized professional with over 10+ years'
experience providing through and skillful support to department
managers
. Diploma: Business Administration - Human Resources Diploma (with
Honour Sheridan College 2014 )
. Bachelor Degree Computer Science (Amman/Jordan 2000)
. Proven ability accurately conduct complex calculations under pressure
for payroll administration
. Methodical, accurate and detail-oriented
. Excellent administrative skills in both PC and Mac environments: MS
Office - Word, Excel, PowerPoint
. Languages: English, Arabic
Work Experience
National Bank of Kuwait Kuwait
Human Resources Assistant March 2008 - March 2012
www.nbk.com
. Participated in strategic workshops which identified opportunities to
enhance human resource services and to improving service delivery
while decreasing department costs
. Coordinated and facilitated weekly meetings with senior-level Human
Resources Managers. Project objectives were aimed at improving human
resources service delivery while decreasing department costs
. Analyzed an organization's existing human resources policies and
procedures, and determined where the opportunities were for improved
operational efficiencies
. Created procedural documentation such as process flow diagrams, user
guides, work instructions and any other reference materials to support
training execution
. Provided ongoing Employee assistance,communication and follow up to
support smooth transition within different departments
. Managed a recruitment/selection process for newly hired employees and
developed/organized orientation sessions, and participated in the
training of new staff.
Qualitynet Kuwait
Administrative Assistant September 2001 - February 2008
www.qualitynet.net
. Provided administrative support for the division managers and
representatives
. Performed a variety of tasks for the human resources department
including the processing of new hires,leaves of absence, deaths and
terminations, Travel arrangements,Catering and events planning,
Overtime Calculations.
. Handled a variety of human resources and general company inquiries
from employees and department managers on a daily basis
. Performed a background checks on prospective new hires
. Assisted Human Resources specialists in inputting timekeeping and
salary changes
. Participated in developing the Annual Employee Appraisal
Education and Certificates
Diploma: Business Administration - Human Resources Jan 2013 - April 2014
Sheridan Institute of Technology & Advanced Learning, Mississauga ON
Courses included:
Human Resources Health & Safety
Payroll Fundamentals
Organization Behavior
Recruitment & Selection
Degree: Bachelor of Science - Computer Science September 1996 - May
2000
Isra Private University Amman-Jordan