Customer Service Representative
Resume:
Durham, NC *****
*************@*****.***
M I LDRED LORAIN BROWN
To obtain a challenging, entry-level position with upward mobility .
OBJECTIVE
Proficient in a variety of office equipment including, but not limited to, multi-line
SKILLS &
phone systems, Microsoft Office, 10-key Data Entry, (AS 400), Forensic Toxicology
A BILIT IES
L aboratory experience, medical Front Desk tasks, dialysis patient care, tax
p reparation, donor collection, customer service.
EXPERIENCE DAV ITA D IALYS IS CEN TER, 201 H OOD ST D U R HA M, NC
07/2013-current
Collect data on end stage renal patients, perform venipuncture on fistulas and grafts,
access catheters in order to initiate t reatments, monitor patients and after
t reatments, work with RN’s, Doctors, RD’s, social workers and facility administrators,
and co-workers to ensure excellent patient care.
LABORATORY TEC H N I C IAN, NEW HOPE U RGE NT CARE 3610 N
R OXBORO R D D UR HA M, NC
05/2013-06/2013
Donor specimen collection; draw blood specimens; obtain vital signs; check in
patients; insurance verification; operate centrifuge; administer shots and Tb tests;
operate chemistry and hematology analyzers; input patient information into charts,
etc.
TAX PREPARER, L IBER TY TAX 2000 AVONDALE DR D U R HA M, NC
01/2012-04/2012; 01/2013-04/2013
Assist tax payers with services to include but not limited to, preparing, filing,
i temizing, extensions relating to a variety of individual and business needs.
LABORATORY TEC H N I C IAN, LABCORP I NC 1904 ALEXANDER D R RTP,
NC
11/2005-03/2010
Perform various functions in a Forensic Analytical Toxicology laboratory to include
but not limited to, preparing urine and blood specimens to be aliquoted with accuracy
and precision per SOP for further testing.
LABORATORY TEC H N I C IAN, MANPOWER 1122 OBERL I N RD RALE IG H,
NC
07/2005-10/2005
Perform various functions in a Forensic Analytical Toxicology laboratory to include
but not limited to, preparing urine and blood specimens to be aliquoted with accuracy
and precision per SOP for further testing.
EDUCATION CEN TRAL CAROL I NA CO M M U N I TY COLLEGE SANFOR D, NC
05/2010 P H L EBOTO MY TEC H N IC IAN CERT I F ICATE
D UR HA M TEC H N ICAL CO M M U N I TY COLLEGE D UR HA M, NC
05/2005 ASSOCIATE OF SCIE NCE D EGREE
REFERENCES RAY PET T I FORD
OFFICE MANAGER, L IBERTY TAX
919-***-**** L **********@*****.***
RO I L I TA SAMPSON
CUSTOMER SERVICE REPRESENTATIVE, DUKE ENERGY
919-***-**** Roilita *@*****.***
D EBRA TATE
PATIENT CARE TECHNICIAN, DAVITA DIALYSIS
336-***-**** *****.****@******.***
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