Human Resources Staff
Resume:
Jennifer R. Morgenstern
*** ****** *****, ********, ** 44410 330-***-****
*******@*******.***
EXECUTIVE
SUMMARY
Experienced professional in policy and procedure development and implementation; human resources related
to employee training and development; recruitment and selection; compliance with state and federal laws.
Strong leadership, critical thinking and communication skills with a proven record of establishing supportive
relationships at all levels of the agency and in the community. Reliable, dependable and loyal employee who is
recognized as being a leader in the employee development and human resources field.
PROFESSIONAL
EXPERIENCE
Certified Auditor March 2014-Present
United States Department of Justice
Ensure compliance for adult correctional facilities throughout the United States regarding a set of standards for
the Prison Rape Elimination Act.
• Review of policy and procedure and supplemental documentation
• Conduct interviews of staff members, inmates and community agencies
• Conduct on-site review of facility layout
• Determine compliance or non-compliance with all standards
• Develop a corrective action plan to help facility achieve compliance
• Develop and submit a summary of findings to the Department of Justice to award facility accreditation
NorthEast Ohio Community Alternative Program (NEOCAP)
Operating Systems Officer Jan 2012 – Feb 2014
• Develop, implement and maintain policy and procedures to ensure full organizational compliance with
four external accreditation agencies.
• Assure for employee compliance to all policy and procedures through various quality assurance
methods.
• Oversee internal training management program including conducting training programs to enhance
employee growth and development.
• Audit/Compliance Manager responsible for coordinating all external audits including the American
Correctional Association, The Ohio Department of Rehabilitation and Corrections, The Ohio
Department of Alcohol and Drug Addiction Services and The United States Department of Justice.
• Build and maintain successful relationships with stakeholders.
• Develop, implement and oversee scheduling of all operational staff including line staff, managers,
maintenance, and kitchen workers.
• Conduct payroll of all staff members.
• Oversee building/facility maintenance departments.
• Oversee kitchen management so as to maximize the quality of meals provided in accordance with
budgetary and dietary allowance.
Program Director 2006 -2009
Operations Director 2009-2012
• Recruit, select, and hire qualified personnel.
• Conduct new hire interviews including phone and face to face interviews.
• Testify on behalf of agency in court hearings including EEOC hearings and criminal proceedings.
• Develop and implement training for all new staff and continuous training for existing staff.
• Define expectations and evaluate performance of employees to encourage and promote employee growth
and maximize services rendered.
• Supervise and provide leadership by example to 35 employees.
• Employing a proactive approach to employee relations, recognize and resolve employee disputes and
complaints.
• Initiate disciplinary action whenever necessary to ensure the effectiveness and integrity of the facility.
• Recognize employee performance to encourage employee development.
• Prepare work schedule for up to 35 employees and assign staff duties.
• Deploy staff resources so as to maximize efficient use of talent and develop a cost effective management
of public monies.
• Establish horizontal and vertical communication among employees through regular individual, team,
facility, and all-staff meetings.
• Responsible for responding to performance deficiencies and/or code of ethics violations to ensure the
effectiveness and integrity of the program.
• Participate in on-going analysis of the program so as to maintain organizational development.
• Conduct internal investigations into employee misconduct.
• Maintain up to date knowledge of Federal and State regulatory agencies.
• Write grant proposals for continued funding through various governmental agencies.
• Develop Policy and Procedure Operating Standards for Ohio Department of Alcohol and Drug Addiction
Services (ODADAS).
• Ensure all Policies and Procedures are followed so as to ensure the safety and security of the facility.
Case Management Administrator
2004-2006
• Supervise all Case Management staff
• Develop and implement quality control methods to assure the integrity of the program
• Provide employee evaluations and performance deficiencies to maximize employee growth
Case Manager
1999-2004
• Maintain case load of up to 40 convicted felony offenders
• Oversee every aspect of their treatment program including developing weekly schedules of treatment
participation
• Serve as liaison between offender and criminal justice system
• Monitor progress of offender and assure for his/her improvement in the treatment program
• Maintain case files of each offender and assure for the confidentiality of information kept in file
EDUCATION
Devry University, Keller Graduate School of Management. Dean’s List.
Master of Business Administration, June 2009.
John Carroll University, University Heights, OH. Dean’s List.
Psychology, Bachelor of Science, May 1999.
RELEVANT
ACCOMPLISHMENTS
Certified Auditor for the United States Department of Justice.
Licensed Chemical Dependency Counselor (LCDC III). 2002-Present.
Co-wrote federal grant proposal and received monies to be designated toward the dually diagnosed
chemically dependent and mentally ill offender in the Criminal Justice System.
Developed and Implemented Policy & Procedures for current employer to receive accreditation and
compliance with the Ohio Department of Alcohol and Drug Addiction Services.
PROFESSIONAL
AFFILIATIONS
Member of Audit Committees for American Correctional Association, Ohio Department of Rehabilitation
and Corrections and Ohio Department of Alcohol and Drug Addiction Services (1999-2014.)
Member of the Trumbull County Opiate Task Force (Alliance for Substance Abuse Prevention) (2010-
Present)
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