Customer Service Accounting

Susanna Gleason

** **** *** **. ***.# *

Hamburg, New Jersey 07419

973-***-**** ***********@*****.***

Summary

Successful office professional who has conducted accounting, business operations, customer service, and Management responsibilities with excellent results. Ability to adapt quickly in the new business environments with high level of productivity. Has added value to business organizations by utilizing inherent knowledge, learned skills, and problem solving abilities.

Skill Summary

Attention to detail Flexible team Player

Payroll Processing Prepare Financial Statements

Procured Financing Manage Accounting Operations

Strong Supervisor Strong Customer Focus

Analytical/Problem Solver Administered Budgets

Strong Banking Experience Reconciled Accounts

Professional Experience

Secretarial/Administrative Skills

Managed accounting operations including accounts payable,receivables, general ledger, payroll and data processing

Worked with outside auditors on year end audits and financial statement

Special accounting projects as assigned by managers and owners of the company

Researched, corrected, documented accounts

Customer Service

Relationship management, Customer communications

Customer needs assessment, customer retention, customer satisfaction

Order processing, key account management, process simplification

Multi-site call center management, procedure standardization

Education

Issuing Institution Location Course of Study License

Florida Career College FL Clinical Skin Care Esthetic

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