Tele Caller/ Customer Care Executive

M. RAVI KANTH

**************@*****.***

Cell No: - 784-***-****, 833*******

CAREER OBJECTIVE:

To enhance my working skills by applying my academic knowledge in Reputed

Organization that give me scope for enhancing Skills, Abilities and add

value for the betterment of the Organization and self.

EDUCATIONAL QUALIFICATIONS:

Course University/institution Place

Pursuing B.Com (Gen) Osmania University Hyderabad

TECHNICAL SKILLS:

Tools : MSOffice.

Typing English Lower : 30 W.P.M

JOB EXPERIENCE:

1) Worked for Vodafone, ( RENASCENT PVT LTD) Kharkana as a Telecaller

for 4 years.

RESPONSIBILITES:

. Calling to the customers and explaining about the top-ups and

new launched product to the customers.

. If customers interested collect the details like ( Name,

location etc ) and forward the details to the team leader.

2) Worked for Mahindra Satyam (Docomo Process) as a Sr.CCE for 2 years

RESPONSIBILITIES:

. Receiving Inbound Calls and Solving the Queries of the

customers.

. Handling 130-150 calls per day.

3) Worked for Real Report, as a Business Development Executive, for 1

year.

RESPONSIBILITIES:

. Meeting Customers directly and explaining about the web site

product and benefits with the packages of quarterly, half-yearly

and yearly packages.

. Collecting the entire details of the customers and making sure

to upload it in real report website within the given period of

time.

. Being on time near customer without any fail

4) Worked for MTS INTERNET DEPARTMENT, as a Sales Executive for 2 Years.

RESPONSIBILITIES:

. Explaining about the data card and the package making sale of

that.

. Explaining full details briefly at customers place or customer

choice

. Explaining to the shop owners also about the data card. To refer

the customer who comes to buy a new lap top or system in their

shop.

ACHIEVEMENTS:

Best Sales Executives for continue 2 months .

STRENGTHS

V Convincing ability

V Adaptability

V Flexibility to work in any department.

PERSONAL PROFILE:

Name : M. Ravi Kanth

Father's Name : Late M. Mohan

Date of Birth : 24TH Dec, 1985

Languages Known : English, Hindi, and Telugu.

Nationality : Indian.

Martial Status : Unmarried

Hobbies : Playing Cricket

Contact No : 784-***-****, 833*******.

Address : Flat No: 303, 3rd Floor,

Sai Priya Residency, Alugaddabavi,

Mettuguda, Sec-bad.

DECLARATION:

I hereby inform that the above information is true to best of my

knowledge and belief.

Place:

Date:

(M. RAVI KANTH)

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