Customer Service Life Insurance

Craig W. Upton

** ********* **

Clinton, MS *****

Cell 601-***-****

*************@*****.***

Manager/Director/Sales/Marketing

I am a self-motivated and goal oriented professional committed to pursuing a long-term career in

management. I offer over 10 years of experience in management and sales demonstrating strong

work ethics, management, problem solving, computer proficiency, and the ability to follow

through with projects from inception to completion. High integrity, discipline and customer

service are my focus. I am interested in controlling my career.

Summary of Qualifications

Management/Sales Experience 10+ years

Extensive marketing skills

Strong understanding of Department of Insurance rules and regulations

Knowledge and sales experience with insurance products with different carriers

Property & Casualty, Life Alfa Insurance, Nationwide Insurance

Medicare Advantage Cigna HealthSpring

Critical Illness, Cancer, Short Term Disability Colonial Life Insurance

Life Insurance, Mortgage & Income Protection American Income, Mutual of Omaha

Experienced leader and manager working and communicating with co-workers

Experienced in agent recruiting American Income Life

Customer Service/Problem Solving

Computer proficient/Filing/Data archiving

Cold calling

Detail oriented

Trustworthy and ethical

Education

University of Southern Mississippi - Hattiesburg, MS - May 1991-1993

Bachelor of Science, Human Performance

Hinds Community College-Raymond, MS 1988-1990

General Studies

Professional Experience

Capital Car Care

July 2014 to Present Marketing Manager

Indian Lanes Bowling Center, Clinton, MS

July 2012 to Present Business Owner

Craig Upton Insurance Agency, Inc. Clinton, MS

October 2009 to July 2014 Independent Agent

Alfa Insurance Jackson, MS

January 2004 to October 2009 Branch Manager/Insurance

City of Vicksburg, Parks and Recreation Department

January 1993 to December 2003

2002-2003 Director

1995-2002 Assistant Director

1993-1995 Program Coordinator

Professional Membership

City of Clinton Chamber of Commerce

Property and Casualty Insurance License

Life, Health, and Accident Insurance License

Little League Coach Clinton, MS

Deacon Parkway Baptist Church

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