}Kourtney Gronbeck
**** ******* **. ****** ****, FL 32401
Phone: 850-***-****
E mail: **********@*****.***
Summary
Enthusiastic Customer Service Representative who follows policies and procedures, while
offering a friendly customer environment. Looking for an opportunity into the professional world
whilst furthering academic career.
Education
Associates of Arts: Psychology (Gulf Coast State College, May 2014)
Graduated Magna Cum Laude.
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Won awards and recognition at the Southeast Regional Model United Nations conference for
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the college.
Experience
Sales Associate (July 2012 – Jan 2013, Oct 2013 – Current)
Hot Topic Inc. (2172 Martin Luther King Blvd Panama City, FL 32405)
Sales and cashier responsibilities, routinely helping as many as 500 customers each day, and
assisting as a Temporary Key Holder manager during holiday seasons.
Server (Mar 2012 – Aug 2014)
The Red Elephant. (2499 Hwy 77 Panama City, FL 32405)
Serving and meeting needs of customers. Started from Hostess to To go to Server with time in
the kitchen.
} Resume: Kourtney Gronbeck
Skills
Point of Sale (POS) systems operation
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Microsoft Office
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Cash handling accuracy
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Extensive hospitality and customer service background
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Strong communication skills
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