Carol Ann Higgins
**** **** ***** ** **, Apt. ***, Davie, FL 33312
Cell: 828-***-**** E-Mail: ************@*****.***
Professional Experience
July 2013- Present 1st Choice Home Center,
Statesville, NC
Office Manager/Sales, Supervisor- Teresa Nash
. Assist General Manager in day to day operation of Modular/Mobile Home
Sales Center.
. Accounts Receivable, process invoices and payments to subcontractors
. Obtain general liability and workman's comp insurance for
subcontractors.
. General Office duties, answers phones, copying, computer use, order
office supplies, file, Sales Center and Model Homes neat and orderly,
arrange for repairs to be done to Model Center when needed.
. Greet customers, Sales presentation, and Explain home building
process.
. Prospect for potential clients, prepare information packets, and
create flyers.
. Record prospect information on excel spread sheet, follow up with
prospects.
. Assist customer in new home and option selection.
. Contact Manufacturers for Price Quotes, Prepares Sales Contracts.
. Research County Records, deeds, plats, GIS land record, site visits to
property.
. Assist customer with Loan process, either through in-house financing
or outside lending. With in-home financing, assist in filling out
credit application, collecting financial information for loan process,
surveys, and order lot evaluations.
. Assist in obtaining Building Permits, Inspections, Certificate of
Occupancy.
. Coordinate Contractors for new home construction, prepare pre-
construction folder for contractor.
June 2008-July 2013/August 2006-June 2007 Jim Buff Team @ Keller
Williams Professional, Asheville,
NC
Closing Coordinator/Licensed Assistant, Supervisor - Jim Buff
. Track all team real estate contracts.
. Assist in training of new agents.
. Negotiate real estate contracts, meet with Clients for signing and
explaining of Offer to Purchase
. Arrange & follow up with lenders, inspectors, attorneys and make sure
all aspects of contract are followed.
. Calculate commissions, turn into accounting, track earning in excel
spreadsheet.
. Calling expired, withdrawn and For Sale by Owners.
. Meet with Clients to explain New Listings paperwork, go out to
properties to measure homes, enter new listing into Multiple Listing
Service
. Attend closing; go over closing statements with Clients.
. General Office Duties, filing, answer phones, fax, scan, copy.
June 2007-June 2008 / July 2013-Present Century21 American Homes,
Hickory, NC
Real Estate Broker, Supervisor - Angie Williams
. Represent Buyers and Sellers in Real Estate Transactions
June 2005- August 2006 Jim Walter Homes, Candler, NC
Sales Counselor, New Home Sales, Supervisor - Eddie Heatherly
. Greet customers, General Office duties, answers phones, copying, and
computer use, Prepare Reports, Sales center and Model homes neat and
orderly.
. Sales presentation, in-house and in potential customers home, explain
home building process.
. Prospect for potential home-buyers, created excel spreadsheet to track
prospects, follow up with prospects, prepare information packets for
customers, create mail- outs, flyers.
. Assist customer in new home and options selection help, obtaining
loan, follow up on process.
. Research County Records, perform site visits to property and obtain
accurate directions.
. Prepares Sales Contracts, attend closings in house or at an attorney's
office.
. Assist in obtaining building permits, preparing pre-construction
folder.
. Award: Atlantic Sales Counselor of the Month January 2006
August 2004-June 2005 M.B. Haynes Corp.,
Asheville, NC
Administrative Assistant (HM Construction Division), Supervisor - Brett
Cannady
. Assistant to President of HM Construction.
. Coordinate bids and prepare contracts for Construction of new and
renovated projects.
. Prepare payroll for 40 employees.
. Issue safety equipment to new employees
. Operate Blue Print Machine.
. Screen calls for Project Managers & President.
. Data Entry Timberline software, General Office duties.
. Award: Outstanding Administrative Assistant 2005
July 2002-November 2004 Realty World,
Asheville, NC
Real Estate Broker, Supervisor - Dean Pistor
. Represent Sellers & Buyers in Residential Real Estate Transactions.
. Prospect, Advertise property, Data Entry into the MLS system, General
Office Duties. Research County records
. Award: Rookie of the Year 2002
.
August 1999-May 2003 City of Asheville,
Asheville, NC
Secretary, Permit Office, Supervisor - Richard Bass
. Greet Customers, Cashier, Daily & Weekly Reports, General Office
Duties.
. Examine paperwork and plans for application for permitting, issue
permits
. Data Entry, in the H.T.E computer System, Research County records.
August 1994-March 1999 Carol's Permitting
Service,
Pembroke Pines, FL
Permit Processor/Owner
. Processing Construction permits for Contractors, Developers,
Engineers, Architects and Homeowners for Residential and Commercial
Projects, prepare paperwork associated with permits, process through
government agencies.
. Attended meeting with Plan Reviewers and Architects to obtain
approvals on plans, follow up on status of Permit Process, Certificate
of Occupancy.
. Arvida Homes was one of the largest contracts, processed approx. 40;
new home permit's a week for them.
. Prepare invoices and track and collect fees.
December 1992-August 1994 Arvida/ JMB Partners,
Weston, FL
Administrative Assistant, Supervisor - Douglas Duke
. In charge of the Permit process, managed one assistant.
. Assist Construction Managers with permitting and obtaining Cert. of
Occupancy, of projects Residential and Commercial.
. Order plans with Architects, Engineers, Surveyors and Subcontractor;
assemble plans, follow through with permitting and track all plans
till completion of construction. Obtain Certificate of Occupancy.
. Track permit fees and request additional fees when needed.
November 1984-December 1992 Broward County Building &
Permitting
Ft. Lauderdale, FL
Permit Clerk, Supervisor - Dorothy Wheeler
. Assist customers in the process of obtaining permits for construction.
. General Office duties, answer phones, copy, file.
. Data entry of permits, inspections, and Contractor Licenses.
. Inspection request and assign to inspectors, radio dispatch when
necessary
. Assist Building Official in issuing Certificate of Occupancy.
. Assigned to Large Projects, Weston area, received permit applications,
processed all plans and application, data entry, inspections, issued
permits, set up appointments for Plan Reviewers and Architects, track
all plans.
Computer Knowledge
. Microsoft Work, Word, Excel, Outlook, Power-
Point, Publisher
. QuickBooks, H.T.E. - AS400, Citrix, Timberline, SAP, Wise Agent, On-
Line Agent, InnoVia, (Multiple Listing Service), Paragon (Multiple
Listing Service)
Education:
. Graduated from Cooper City High School, Cooper City, FL
. Attended South College, Asheville, NC (Business
Administration/Accounting)
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