Sales Quality Control
Resume:
Kimberly A. Hawkins, CPC
631-***-**** *************@****************.***
Executive Coach/Auditing/Sales
Certified Professional Coach that leads in mitigating risk for corporations globally. Piloted critical business functions to drive change,
build talent through individual coaching and achieve improved business performance.
Areas of Expertise
Sales Audit Entrepreneurship
Risk Management Motivational Speaking Marketing
Leadership Coaching Advisory Financial
Influencing Skills Governance Assurance
Professional Experience
Executive Coach Kimberly A. Hawkins Coaching, Huntington, New York 11/12-Present
Develop clients into confident individuals by building self-awareness of perceptions of personal brand from
peers, managers, & clients. Facilitate development of sharpened social skills and increased knowledge of how to
use personal strengths to their advantage to minimize weaknesses and fears resulting in greater personal &
professional value for themselves and their corporations. Periodically meet with clients to talk through
challenges they are facing, resulting in higher performance and increased awareness.
Certified in Energy Leadership Index Assessments to analyze individual results to create a customized coaching
plans.
Individual Coaching
Clients in New York, District of Columbia, Maryland, Virginia, Georgia, California, London and
Germany.
Coaching Workshops
Microsoft Store: Walt Whitman Shops, NY
Huntington Union Free School District, NY
Huntington Business Incubator, NY
• Entertainment and Social Media
Black Enterprise Television (BET) Networks Let’s Stay Together, National Tour
Created Content and Strategy for Power Circles - Executive women’s mastermind
Designed Social Media Campaign for Power Circles
Financial Representative Northwestern Mutual Melville, New York 11/12-09/13
• Pacesetter First 40 Award in 3 months
• Led Sales Team within 2 months
• Team recruiter/interviewer for new Financial Representative talent
Assistant Vice President JPMorganChase, New York, New York 06/07-11/12
Auditable Entities: Investment Bank and Corporate Treasury
Areas of concentration: Hong Kong Middle Office, Tokyo Front Office, Investment
Portfolio (Available for sale Securities- FAS 115), Mortgage Servicing Rights Hedging, Long Term Funding,
Liquidity, Mortgage Allocations- Back Office, CIO Market Risk, Credit, Interest Rate Risk Management, CRA,
Models, ICAAP, CCAR, Basel
Managed a diverse staff as Lead Auditor
Reviewed and evaluate Internal Controls and help ensure ongoing compliance and support of
executive Federal Bank Stress Testing.
Performed risk assessments, document business and operational processes, identify controls, develop
control test plans, execute control tests and identify actions for remediation.
Prepared Chief Investment Office Business Strategy Memo, Audit Plan and provide updates for
Business Continuity Committee.
Interfaced heavily with senior stakeholders
Attended Regulatory and External Consultant meetings for industry updates and current status of audit
scope.
SOX Compliance Specialist Fannie Mae Herndon, VA 08/05-05/07
Department: Asset Acquisition and Custody
Areas of Concentration: Purchase Adjustment Process, Pricing, Cash Fee Collection Process, Payee Code Process
and Cash Account Wire Process, General Ledger Accounts.
Managed the Cash Fee Collection Process for loans that were self-identified through the Fee
Reconciliation System.
Assisted with the Capital Markets Desk to re-price loans for adjustment purposes.
Communicated with the Regional and Partnership Offices on a daily basis to ensure Cash fee
Collection adjustments are complete and accurate.
Reviewed General Ledger Reconciliations for Early Funding, Dedicated Channel cash accounts.
Assisted in the quality control review for daily Purchase Adjustments of Mortgage Pools.
Managed the Quality Control Review for Cash Fee Collection Process.
Assisted External Auditors/Internal auditors with Re-statement and Sox Compliance Requests.
Audit Account Executive (Finance Team) Fannie Mae Washington, DC 08/04-08/05
Auditable Units: Liquid Investment Portfolio, Debt Funding (Controllers), Sarbanes Oxley (404) (FRC
Testwork).
Directed daily activities of staff assigned, monitored the progress of the audit/ special project, provided
guidance to staff assignments and review work performed by staff.
Assisted with the creation of the departments Revised Audit Report Rating Methodology.
Conducted a Workpaper Documentation Training for the Office of Auditing.
Conducted testwork for several FRC’s (Financial Risk Controls).
Conducted Interviews to recruit and expand the knowledge Office of Audit.
Senior Associate/Consultant PricewaterhouseCoopers. Tyson’s Corner, VA 11/03-08/04
Auditable Companies: Freddie Mac, Inter-American Investment Company, AFL/CIO Building Investment Trust
Surveyed assigned areas to determine the nature of operations, systems or regulatory activities and the
adequacy of the system of internal controls.
Directed daily activities of staff assigned, monitored the progress of the audit, provided guidance and
adjust staff assignments when necessary.
Planned the approach and scope of the audit; including statistical sampling and automated audit
assistance using generalized software.
Performed periodic written performance evaluations for staff auditors.
Communicated with Senior Level Corporate Officers regarding audit findings and recommendations.
Auditor/ Senior Auditor Capital One/ Chevy Chase Bank Bethesda, MD 05/00-11/03
Auditable Units: Chevy Chase Bank Commercial Loan Servicing, Chevy Chase Bank Consumer Loan Origination
and Servicing, ASB Capital Management Company, Chevy Chase Trust Company Operations and Administration
Functions, Chevy Chase Financial Services Company Operations, Chevy Chase Bank Retail Marketing, Fair
Lending Compliance, Chevy Chase Insurance Agency Operations.
Managed and planned the approach and scope of the audit; including statistical sampling and
automated audit assistance using generalized software.
Prepared risk analysis matrixes which identifies major risks and controls related to business
operations and controls.
Prepared final audit report for auditable unit, management and Audit Committee meetings.
Assisted external auditors on financial testwork for bank subsidiaries.
Performed periodic written performance evaluations for staff auditors
Education:
Howard University School of Business, Washington, DC 2000
Major: Accounting
Institute for Professional Excellence in Coaching, New York, New York 2013
Six Sigma Awareness, Sarbanes Oxley (404), Risk Loss and Allowance, Managing Diversity, Effective Time
Management Skills, Interviewing Skills, Derivatives Overview
Publications:
Co-Author of Sexy Secrets to a Juicy Love Life 2014
Hints, tips & best practices from relationship coaching experience
Blogger: Digital Undivided 2014
Certifications:
International Coach Federation (ICF) (Currently pursuing ACC-completed hours) 2014
Certified Professional Coach (IPEC) 2013
Certified Energy Leadership Index Master Practitioner 2013
NABA Management Leadership Development Institute 2010
Leadership:
Executive Board Member Jack Abrahms STEM (Science, Technology, Engineering and Math) Magnet School, Huntington,
NY Board Position: PTA Treasurer 2013-2014
Community Champion Source the Station: Renaissance Downtowns 2012-2013
Multicultural Committee Huntington Chamber of Commerce 2013-2014
Co-Chairperson JPMC National Association of Black Accountants Steering Committee 2008-2010
• Liaison Between Corporate NABA and JPMC Executive Management
• Managed a committee of 10+
• Budget of $150,000+
• Oversee Professional and Student Conferences
• Assisted with Hiring, Coaching, Retention and Professional Development of diverse staff.
Founder First Day NY and JPMC Internal Audit 2008-2010
Liaison between First Day NY and Internal Audit Management
Coached a group of 50+ volunteers
Professional
Organizations:
Institute for Professional Excellence in Coaching 2012
Institute of Internal Auditors 2012
National Association of Black Accountants 2012
Lions Club International 2011
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