Customer Service Human Resources

John Fitzgerald

***** **** ********* ****** *-*** Denver, CO 80014

720-***-**** ( *******@*****.***

Objective

To obtain a challenging position that will utilize my experience relative

to my interests and knowledge. Seeking a position requiring innovative

approaches to problem solving, strategy development and fulfillment of my

professional goals.

Dedicated professional with over twenty years working in legal and clerical

environments. Experienced with a full spectrum of legal programs, services

and functions. A hard working self-starter with an excellent reputation for

being dependable and efficient.

Demonstrated skills in:

Excellent organizational abilities Repair and maintain files

Fast filing expertise Legal issues & compliance

Strong attention to detail Computer literate

Ability to learn and operate various Experience with mail, fax, copy and

filing systems scanning machines

Professional Experience

Honey Baked Ham Company, Aurora CO November 2012 - December

2012

Seasonal Help

. Food Preparation

Colorado Department of Revenue, Denver, CO April 2012 to May

2012

Seasonal Help

. State tax form processing

Zynex Medical, Lone Tree, CO March 2010 - September 2010

File Clerk

. Medical billing file creation, retrieval, and sorting

. General mail clerk duties: sorting, delivery, pickup

DirecTV Homes Services, Englewood, CO June 2009 - November 2009

Human Resources Administrator

Temporary placement via Ultimate Staffing

. Assisted with major overhaul of HR filing system that improved

record organization to

restore full compliance.

. Worked on a database retaining important personal data.

. Responsible for working with new hire packets and background

checks for potential employees.

. Handled employee records for unemployment claim research projects.

Kmart, Englewood, CO August 2007 - February 2008

Garden Center Associate

. Assisted customers with all aspects of the garden department

. Stocking, Inventory management

. General customer service

King Soopers, Aurora, CO January

2005 - January 2006

Night Stock Clerk

. General night stocking of all items

. Unloading trucks. Check stock receipts to packing lists

Arapahoe District Court, Centennial, CO February 1996 -

November 2004

Court Judicial Assistant

. Responsible for maintaining all Court Exhibits for all district

court hearings and trials.

. Securely scanned suppressed pleadings and documents in order to

fully comply with privacy regulations.

. Maintained archived as well as current suppressed and general

public files for the Arapahoe District Court.

. Maintained copiers, scanners and mailroom equipment.

. Answered general incoming phone calls through a main switchboard

system.

. Coordinated daily incoming and outgoing mail.

. Promoted from Court Clerk II to Court Clerk III, to Court Judicial

Assistant.

Accomplishments

Received numerous certificates and letters of recognition for outstanding

service. Considered the "go-to" person by Judges, Clerk of Court and

Court Reporters for lost or misplaced files.

Classes

Attended numerous seminars including Dealing with Difficult People (

Records Access ( Business of the Courts ( Telephone and Counter Skills.

Education

Western State College, Gunnison, CO

Special Education / Physical Education

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