Manager Customer

Location:

Posted:

September 20, 2014

T homas J. DiEmedio

Drexel Hill, PA 19026

***************@*******.***

Objective : To be part of a hard working team where I can utilize my business skills and improve upon

t he overall customers experience.

Education :

St. Joseph’s Preparatory School – Graduated 1998 – H.S. Diploma

The Ohio State University – Graduated 2003 – B.S. Biology

Delaware County Community College – Graduated 2008 – A.S. Nursing

Employment H istory :

2012 – Present: G eneral Contractor . Full-Time. Independently completing new construction and

renovations in the private sector.

2012 – Present: P izza Oddessey . P/T Delivery driver at a fast paced pizza restaurant. Responsible

for deliveries, cleaning, and preparations for next business day operations.

2010 – 2012: B aymont I nn & Suites. Night auditor and front desk supervisor. Responsible for all

guest relations, night audits, employee schedules, payroll, and assisting with the preparation of guest

buffets in the morning.

2007 – 2010: T homas Jefferson University Hosital . Nursing Mentorship Program/Nurse Extern.

Assigned to Orthopaedics Department for my tenure. Assisted nurses with patient care, patient

education, monitored vital signs and acted as an intermediary between the patient and physician.

2004 – 2006: A merica’s Best Contacts and Eyeglasses. Optical Manager in the King of Prussia

Store. Responsible for all operations in the optical department; associates, prescreening patients for

Optometrist, inventory, customer relations and loss prevention.

1998 – 2004: L uxoticca Retail Group/Sunglass H ut . District/General Manager in King of Prussia

Court Store. Responsible for all managerial duties including, but not limited to; loss prevention,

h iring/disciplining of employees, customer relations, and maintaining low shrink percentage.

Involved in Leadership Program at Luxoticca f rom March 2002 to December 2004. This program

enabled me to successfully lead a team of twelve managers to improve profit margins, loss prevention

and product knowledge.

References are available upon request.