Customer Service High School

Alma Serdarevic

Galicia Rd, Jacksonville, FL ****7

904-***-****, ***************@*****.***

Objective:

Hard working, dependable person seeking a customer service position where I can contribute to

the great service given by the organization.

Education:

Wolfson High School, Jacksonville, FL Diploma June 13, 2011

Florida State College, Jacksonville, FL

Experience:

Revere Supply Company, Jacksonville, FL 2013 present

Position: Production Associate, Feb 2013

I did preparing and packing for survival. I put that product into blister, than I press with machine,

than I put labels and then I pack into that bags and boxes. I work on wet fire machine.

Skills:

Knowledgeable of principles and processes for providing customer and personal

services. This includes customer needs assessment, meeting quality standards for

services, and evaluation of customer satisfaction.

Skillful in giving full attention to what other people are saying, taking time to

understand the points being made, asking questions as appropriate, and not

interrupting at inappropriate times.

Proficient in talking to others to convey information effectively.

Consistently and actively looking for ways to help people.

Constantly aware of others' reactions and understanding why they react as they do.

Demonstrated ability to communicate information and ideas in speaking so others will

understand.

Expresses the ability to tell when something is wrong or is likely to go wrong.

Microsoft Word

Microsoft PowerPoint

Excel 2007 to 2013

I know somethings about order entry

Packing

I know how to work on a machine and warehouse.

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