Customer Support Specialist

**** ***** ****** ** *******, GA ***** 404-***-**** *******@*****.***

Rhondre Hall

OBJECTIVE

To obtain employment, I would welcome a rewarding job that offers an opportunity where I can utilize my skills and gain further experience while enhancing the company’s productivity and reputation.

EXPERIENCE SUMMARY

Warehousing/Inventory Control

Assembles and fills orders to be shipped to customers.

Maintain inventory of products and prepare products for shipping; restock as needed.

Security Support

Immediately respond to emergencies to provide necessary assistance to employees and customers.

Protect the company’s assets relative to theft, assault, fire and other safety issues.

Administrative Support

Setup and maintenance of administrative files.

Answer incoming calls (avg. 75/day) resolving issues with both external and internal customers.

Perform data entry and retrieval with Microsoft Office software.

Sales/Marketing

Persuade customers to listen to sales pitches and schedule appointments.

Convince customers to buy products by following a prepared script.

RELATED SKILLS

•Communication Skills

•Problem Solving

•Results Driven

•Telephone Sales

•Customer Service

•Dependability

•Safety Management

•Reporting Skills

EMPLOYMENT HISTORY

Macy’s, Atlanta, GA 2020–2022

Seasonal Retail Fulfillment Associate

Corporate Temps, Norcross, GA 2020

Mail Center Clerk

PeopleReady, Atlanta, GA 2019–Present

General Laborer

First Step Staffing, Atlanta, GA 2017–2019

Warehouse Associate/General Laborer

Walden Security, Atlanta, GA 2016–2017

Front Desk Security Guard/Concierge

Leads Call Center & Marketing Solutions, Sandy Springs, GA 2014–2015

Appointment Setter

Georgia Department of Revenue 2007–2013

Tax Examiner

EDUCATION & HONORS

Macon State College, Macon, GA 2000

A.A.S., in Business Administration

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