Customer Service Representative
Resume:
Megan Price
Sugar land TX, 77498 E *********@*********.***
Career Summary: Motivated customer service representative with over three years retail
experience in a fast-paced environment.
Core Qualifications:
• Floor set design and visual displays
• Training development
• Customer service
• Creative problem solver
• Strong organizational skills
• Listening skills
• Excellent communication skills
• Fast learner
• Courteous demeanor
• Energetic work attitude
Accomplishments:
• Customer Interface
* Greeted customers upon entrance and handled all cash and credit transactions.
* Assisted customers over the phone regarding store operations, product, promotions
and orders.
• Monetary Transaction
* Handled cash, check, credit and automatic debit card transactions with 100%
accuracy.
Professional Experience:
• Target, Missouri City, Texas March 2012 – Present
FlowTeam
• Answered questions regarding store and products, while maintaining knowledge
of current sales and store promotions.
• Recommended, selected and helped locate and obtain out-of-stock product based
on customer requests.
• Contributed to annual store sales. Assisted customers in person and via telephone.
• Maintained cleanliness and presentation of stock room and production floor..
• Stocked and rotated inventory regularly.
• Organized the store by returning all merchandise to its proper place.
• Folded and arranged garments in attractive displays.
• Replenished merchandise shelves with items from the stockroom.
• Target, Rosenberg, Texas July 2009 – February 2012
Cashier / Customer Service
• Worked as a team member performing cashier duties, product assistance and
cleaning while providing excellent customer service
• Assisted customers in person and via telephone.
• Trained new employees by providing knowledge of specific store tasks and
policies.
• Ensured superior customer experience by addressing customer concerns,
demonstrating empathy and resolving problems on the spot.
• Cross-trained and provided back-up for other customer service representatives
when needed.
• Managed wide variety of customer service and administrative tasks to resolve
customer issues quickly and efficiently.
• Resolved product/policy issues and shared benefits of new technology.
• Assisted customers with store and product complaints.
● Prosperity Bank, Sugarland, TX November 2014- Present
Bank Teller
● Handled customers transactions and providing great customer service
● handled deposits/withdrawls, loan payments, cashier checks, and processed/scanning
the daily work
● extensive cash handling
● opening and closing the branch
● knowledge of bank products and policies
● assisted customers with general banking needs
● commercial banking
Education:
• Lamar Consolidated High School, Richmond, Texas August 2004 – May 2008
General Education
• Trinity Valley Community College, Athens, Texas August 2008- May 2009
Pursued General Associates Degree
References:
Provided upon request
Contact this candidate