Janet Ortiz
Bronx, NY ***69
********@*****.***
E D U C AT I O N
Berkeley College, New York, NY
Associate Degree in Applied Sciences – Health Administration, Apr 2014
• While I attended Berkeley College I worked in the Financial Aid Department for one semester which
was a great experience for me.
• Dean’s List
PROFESSIONAL EXPERIENCE
MONTEFIORE MEDICAL CENTER, Bronx, NY
Financial Representative, Apr 2004 – Dec 2010
• Provided clerical support to other departments.
• Prepared responses to correspondence containing routine inquiries.
• Managed and maintained executives' schedules.
• Opened, sorted, and distributed incoming correspondence, including faxes and email.
• Performed general office duties, such as ordering supplies, maintaining records management
database systems, and performing basic bookkeeping work.
• Greet visitors and determined whether they should be given access to specific individuals.
• Answered phone calls and direct calls to appropriate parties or took messages.
• Verified insurance and obtained authorization.
OUR LADY OF MERCY, Bronx, NY
Emergency Room/Admitting Clerk, June 2002 – Mar 2004
• Registered and discharged approximately 100 patients from the Emergency Room.
• Verified patient’s insurance and obtained the necessary authorizations.
• Directed phone inquiries to appropriate medical personnel.
SKILLS
• Bilingual: Fluent in Spanish
• Demonstrated proficiency in Microsoft Office (Word, PowerPoint, Excel, Outlook), IDX; Carecast;
Eagle; Treks
2555 Fenton Avenue#2 Bronx, NY 10469 646-***-**** ********@*****.***
• Extensive experience verifying insurance and obtaining authorizations for individuals undergoing
ambulatory surgery
• Outstanding interpersonal skills with a specialization in providing information to English and
Spanish speaking patients regarding co payments and insurance guidelines
2555 Fenton Avenue#2 Bronx, NY 10469 646-***-**** ********@*****.***