* *** ******* *** :(***)***-***
Drummondville *
QC.Canada Fax :(819)474-746
J2A 3J1 3
danielbjhmenard@h
otmail.ca
Daniel Menard
Professional 2011-2013 BOBCAT/Doosan Construction
Experience equipment Fargo
District Attachment and Aftermarket manager
HighLight of this work:
2012-2013 1st place Doosan parts sales
2012-2013 increase bobcat parts sales by +7%
Management
Territory Quebec /Ontario/Maritimes
Product:covered:Bobcat/Doosan/Geith
Factory representative at the dealer and customer
level
Supply all technical info`s sales
specifications,Delivery schedule
Develop Dealer best practice
Translate many request from French Canadian people
Supply weekly and monthly report input from my
region
- Market share/Issue/competition/field info/dealer
needed
Stocking ratio, marketing, keep good inventory
Participate to trade show: Outdoors Farm Show
(Woodstock)
Dealer's evaluations
Promote new products
See to the clients satisfaction
Technical support and training
Annual Boot Camps (Fargo North Dakota)
Train and translate for Eastern Canada salesmen's
Train on product: mower/bucket/fail cutter/box
blade
Train and translate every regional sales meeting or
power point
Development
Dealer visit on regular base to see any development
Customer visit with dealer sales representative
Keep regular and good contact with dealers
principal or owners
2002-2011 J.H.Ryder Machineries Drummondville
Branch Manager
HIGHLIGHT OF THIS WORK
Maintain the highest hourly rate of billing in
central Quebec compare to competition
Increase number of unit profit by 14%
Double shop supplies rate in 5 years
Increase door rate by 30% in the last 5 years
Develop two biggest rental deal Saargummi 500K and
Baxter 250K
Develop a lot of new contact in the world of
handling material
Increase my knowledge:
dealer's ownership
forklift finance company
almost of the end user in centre du Quebec
Be a team leader
How to achieve the win-win situation with the
people
Daily management
Develop and execute annual forecast and business
plan
Verify all work orders done by the road technician
Verify if all quotations are as requested
Verify if all customer's demands were executed by
the parts
department
Follow up on key results areas like productivity,
sales volume and profit
See that all jobs were completed on time and with
all specified customer's parameters
Employee's meeting on a daily, weekly and monthly
basis to keep good business relationship
Keep up dated all computer systems with the
company's specifications
See that all vendors provide their work like they
are suppose to
Development
Increase the customer growth in central Quebec
Meet with new and current customers
Closed a maximum of my deals (closed at 87%)
Maintain customers satisfaction (measured by survey
with an outside company)
Maintain up to date a register of pending deals
Present monthly reports to my supervisor
Keep customer's profiles data up to date
Human ressource management
Employee's evalutations
Maintain a good team spirit
Encourage and support all team members to achieve
the company's goal
Negociate increase salaries
See concerning hiring and firing of employees
Decrease operating costs of all profit unit
Maximize every employee's schedule to increase
their probuctivity
Keep employee's skills to a the maximum level
Customer Fleet Management
Negotiate the best service program for the both the
customers and company
See to provide the good maintenance schedule
Verify that all unit respects good specifications
of CSST law
Keep and develop good quality control tool
Keep at all time units in a good shape (lowest
cost)
2000-2002 D troit diesel Allison Montr al
Marketing and sales director
HIGHLIGHT OF THIS WORK
Signed 25 franchisees line in two year
20 Mercedes benz series
4 Detroit diesel serie 60
1 Allison transmission
Develop and increase visibility and market share in
Abitibi
How to work with a dealership team
How to work with sales peoples
Deal with problems of all the branch manager, truck
owner and fleet manager
Learn to develop power point presentation
Difficulties to manage the franchisee
Work with financial statements to establish credit
lines
Increase my list of contacts in Western of Quebec
province and Montreal island
Member of three of the biggest truck association
(A.C.Q., C.T.P.Q. and C.T.C.Q.)
Development
Keep profit at an highest level for all associates
dealers
Increase customers growth in Western side of the
Quebec
province
Increase relationship with new partners
Meet trucks sales representative and their customer
Close as many deals as possible
Keep customers happy
Maintain up to date a register of pending deals
Present monthly reports to my supervisor
Keep customer's profile data up to date in computer
data base
Internal management
Analyze all financial aspects of the dealers
associate
Verify that all warranty claims respect company's
specifications
Help the dealerships to achieve at least their
minimum target
Be the field corporate resource
Increase ROI of all partners
Technical support and training
Demonstrate our engine's energy efficiency
Increase the fleet's productivity and efficiency
Develop Power Point presentation for the
technicians
Show and develop how every engine sensor can
decrease fuel consumption
See to keep all dealer up dated on computer program
and technician knowledge
1998-2000 Trailrem Qu bec
Sales associate
Increase visibility for our new dealerships
Increase the customers growth of Eastern side of
Quebec province
Develop relationships with new partners
Meet with new customers
See to the closing of every deal
Appetite the customer
Maintain up to date a register of pending deals
1991-1998 G.E.Fleet Service
(T.I.P.) Qu bec
Branch manager
HIGHLIGHT OF THIS WORK
Achievement
1995 1st place Increase of revenues in North
America
1994 2nd place Sales of long term lease in
Canada
1994 2nd place Sales of insurance on
lease in Canada
1994 3nd place Decrease in maintenance
costs in Canada
1993 2nd place Increase in lease rate
1992 1st place Usage of leasing fleet,
Eastern Canada
1992 1st place Sales of insurance on lease,
Eastern Canada
First financial responsibility
How to be self motivated
Be financially responsible
Develop my first computer and sales skills
How to read financial statements
How to establish a lease or a rental rate
Develop purchase and lease back
Negotiate with highest level of management (V.P.
Finance or owner)
Daily management
Verify if all job's ticket are done properly by the
vendor
Verify if all quotations are as requested
Verify that all rebills were done
Supply every financial customer's data to the
credit department as requested by the customer
Keep the productivity and the profit at the highest
level possible
See that all jobs were completed on time and with
all specified customer's parameters
Meeting on a daily, weekly and monthly basis to
keep good business relationship
Implant a new computer system and see that it
respect the company's procedures
Development
Increase the customers growth of Eastern side of
Quebec province
Develop new products like insurance coverage
Meet with new and current customers
Closed a maximum of my deals
Keep customers happy
Maintain up to date a register of pending deals
Supply a monthly report to me supervisor
Human resource management
Staff evaluation
Keep good relationship with the suppliers
Motivate and support all team member to achieve the
company goal
Negotiate increase salaries
See concerning hiring and firing of employees
Decrease costs of all profit unit
Maximize every employee's schedule to increase
their productivity and keep employee's computers
skills to a the maximum level
Customer fleet management
Negotiate the best maintenance contract
See to provide the good maintenance schedule
Verify that all unit respects good specifications
of CSST law
Keep and develop good quality control tool
Keep at all time units in a good shape (lowest
cost)
1985-1991 camions
International lite Lt e Qu bec
Sales coordinator
HIGHLIGHT OF THIS WORK
First contact with trucking industry
How to build, finance and quote a truck
First touch with financial aspects (quotation,
residual value and amortization schedule, buy out
or lease rental etc
Develop my first contacts with truck vendors and
customers in eastern side of Quebec province
Internal management
Assistance of the Ministry of transportation Quebec
for quotes(Allison only)
Assistance in developing refuse truck(Allison
transmission) with Equipement Labrie (OEM)
Technical support for city of Quebec
Development
Increase customer growth and dealer in Central
Quebec
Meeting twice a month with every sub-dealer
Help them to complete their sale deal
Keep the sub-dealer satisfaction to an highest
level
Keep update the customer profile
Supply on monthly base sales data report
internal management
Evaluate every transaction done by the sub-dealer
Verify that warranty claim respect supplier's
specifications
See that each sub-dealer achieve at least the
minimum purchase level
Personally invoice all sub-dealer's purchases
Increase ROI for all partners
Formation 1997 G.E. financial school
Phoenix
Six sigma quality training green belt
1994 G.E. fleet service training
center Philadelphia
Management skills for a leader
1993 G.E. fleet service training
Philadelphia
Advanced sales skills
1989 Truck marketing institute
Carpinteria
Precision Truck selling(Certificate)
1988 Polyvalente la Seigneurie
Qu bec
Diesel engine course
University de Sherbrooke
Sherbrooke
Bachelor degree
Comp tences Language
French fluent in all aspects, and english
functional in all aspects
Computer skills
SAP, outlook, Windows office,
License driver
Class 3,4A, 4B, 4C, 5
Associations :
Soci t des surintendants de transport