Customer Service Sales
Resume:
Lorri D. Smith
************@*****.***
OBJECTIVE
Seeking a security position with an organization where I can utilize my skills and experience to obtain growth. Offering 4 years of experience and providing respect for property and safety for human life.
SKILLS & ABILITIES
• Strong Managerial Skills
• Excellent Customer Service Skills
• Outstanding Leadership Skills
EDUCATION
Citrus College 2011-2014
Administration of Justice
East San Gabriel Valley Regional Occupational Program
Public Safety Academy / Criminal Justice-Forensic Sciences
CERTIFICATIONS
Power to Arrest State Guard Card. 120 Advanced Security Officer Training. Supervision Leadership/Incident Supervision Certification. Chemical Agent Card. 24hr School Security (SB1626). Side Handle/Expandable Baton Card. Scanner Certification
WORK HISTORY
Universal Protection 10/26/13-To Present
Long Beach,Ca
Security Professional
Currently working at UPS as a front lobby officer. Duties scanning employees, logging trucks. Checking employees belongings as they enter the facility on a daily basis. Working under the supervision of Loss Prevention.
Allied Barton Security Services 01/08/2010- 10/26/13
South El Monte Security Officer
Worked for Menlo-Conway- as a main lobby officer. Customer service. Checked for employee badges. Scanned employees in and out of the facility. Checked employees belongings. Monitored and screened visitors. Directed truck drivers to their right destination. Currently working at UPS as a main lobby officer. Checked employees belongings, scanned employees, placed seals on trailers and logged in trucks. Customer Service and assisted Loss Prevention on a daily basis.
I-Pak 09/07-09/09
Irwindale, CA General Warehouse /In House Security Kitting and assembly DVD’s and CD’s. Packing and labeling merchandise, quality control, using the labeling machine & shrink wrap machine to package CD’s & DVD’s Observation and inspection of employees personal belongings at breaks,lunches and at the end of the shift while they exit the building.
Pacific International, Ltd 09/04-07/07
West Covina, CA Senior Sales Marketing Manager
Telecommunications Sales Expert, Market and sales of works of lithography art to an operation with over 300 clients. Consistently developed strong business relationships and use of presentational skills to promote business and close deals. .
Von’s Grocery 09/02-08/04
Glendale, CA Courtesy Clerk/Cashier/Sales Initiator
Cashier, courtesy clerk and sales initiator in different concession stands throughout Von’s such as Starbucks Coffee, the deli, bakery and greenhouse accommodating customers .
Speedo Authentic Clothing Store 09/01/-09/02
Glendale, CA Assistant Manager/Senior Key Holder
Training employees, banking, balanced register, stock inventory, customer service, sales display and merchandise coordinator, data entry clerk, and cashier.
Blue Chip Cookies 09/99-09/02
Glendale, CA Assistant Manager
Hire, train employees, supervise full-time and part-time employees, managed day-to-day sales, open/closer of store, banking, stocking, customer service, display coordinator, inventory clerk and cashier
Volunteer
WIA Summer Youth Leadership Summit 09/2009
West Covina,
Maintained formal and informal communications with the students. Offered excellent conflict resolution. Observed and maintain safety. Gained valuable experience.
References:
Personal:
Jackie Marshall
HUD-Social Worker
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