Good morning/afternoon,
Please consider my application for this position. I believe working for your company would be a
great opportunity for myself and beneficial to you as well. I am an accomplished and dedicated solution-
oriented professional who thrives in challenging, fast paced environments. In addition, I have solid
organizational and leadership skills that can make an immediate contribution to your operations and
business development. If given this opportunity I will demonstrate commitment and a strong work ethic.
Currently, I am seeking a position where I can contribute to uphold strong ethical and
professional performance standards. As a member of your team, I am confident that my innovative and
result focused approach would make a significant contribution to the continued and growing success of
your organization.
After you have examined my resume I hope you will consider me a good candidate for a position
with your company. I can be reached by phone 786-***-**** or by email at
******.*********@*****.*** . I am certain I can contribute this level of performance to your team, and
invite you to consider my qualifications and accomplishments. My resume is enclosed for your review
and consideration. I would welcome the opportunity to speak with your regarding opportunities you have
available and discuss any questions or concerns openly as well.
15649 SW 85th Terrace • Miami, FL. 33193 • 786-***-**** • ******.*********@*****.***
Joslyn Jurado
Skills Summary
Well-rounded background in human resources, training, safety, and
hands on operations
Good verbal and written communication skills.
Take charge kind of person.
Experienced in research, writing, drafting documents and letters, and delivering
presentations for executive meetings.
Multitasked, punctual, motivated, detail oriented, and well organized individual.
Effective problem solver; prioritize and manage heavy work flow without direct
supervision.
“Can do” attitude; work very cooperatively with anyone.
Additional skills include customer service, coordinate appointments, coordinate events and
calendaring, and general office support.
Bilingual (Spanish/ English)
Literate in Microsoft Word, Excel, Outlook, PowerPoint, Notepad.
Experience
03/2014- 09/2014
Zoom Tan Miami, Florida
Front Desk/ Sales Person
Providing administrative support.
Keep salon clean and organized.
Handling payments/bills.
Reaching monthly membership goals.
File physical documents accordingly.
Preparing files.
Reviewing, organizing, and summarizing documents.
07/2013- 02/2014 Kendall Breeze Dental Centers Miami, Florida
Schedule Coordinator
Answer phone calls, give customer service to each individual call, and transfer call if necessary
Scheduling patients in an effective and producing matter.
Providing administrative support.
Handling incoming and outgoing payments/bills.
File physical documents accordingly.
Calendar any incoming or outgoing faxes, emails, and regular mail matters..
Preparing files.
• Follow up with patients after any major procedure.
• Verifying insurance.
• 09/2012- 07/2013 Nordstrom Miami, Florida
Sales Person
• Provide excellent customer service to shopper’s everyday.
• Greet customers in a timely, professional and engaging manner.
• Building lasting relationship with customers by contacting them to follow up on purchases, suggest
new merchandise and invite them to events.
• Set and achieve personal sales goals while still supporting the goal of the team.
• Work as a team to assure each customer receives the best service possible.
• Provide honest and confident feedback to customers regarding the merchandise fit and style.
• Lay out new products and merchandise displays for customers.
• Keep sales floor clean and neat.
04/2011-07/2012
Dominos Pizza Miami, Florida
Crew Chief / Assistant Manager
Take walk-in and phone orders from customers.
Achieved CSR of the period.
Making sure all employees were on task.
Scheduling employee hours.
Preparing and processing orders (pizza’s) to accommodate customers.
Cashier, consolidate cash and credit cards at the end of the shift.
Education
Fall 2012-Present
Miami Dade College Miami, Florida
Pursuing Associates Pre-Nursing Degree.
2012 Felix Varela Senior High
Miami, Florida
High School Graduate
A ccreditations and Certifications
Received a diploma for being top of my class and top of my school, received various honor rolls, and a
recognition for outstanding scholastic achievement. While working at Nordstrom I was given the pace setter
award for being the best seller in my department for three consecutive months.