*** ********* **., *********, ** *****
*************@*****.***
Cheri R. Cavilear
EXPERIENCE
****- ****: Warranty Administrator, Bob Rohrman Auto Group,
Lafayette, IN
. Data entry and have working knowledge of warranty claims processing
using ADP computer systems for the following product lines:-Toyota,
Jeep, Mercury, Saturn, Subaru, Hyundai, Lincoln, Kia, Mitsubishi, and
Suzuki. Submit daily and develop a rotating schedule. Developed an
orderly and proficient filing system.
. Updated current schedules-for warranty claims paid, rejected, pending
and needing submission..
. Posted credits (Accounts Receivable), adjustments and debits (Accounts
Payable) for all car lines in a timely and efficient manner
. Interfaced daily with all Service and Parts personnel along with
implementing all policy and procedures manuals with updated
information including efficient claim submission.
. Interfaced with all factory's district managers to stay proficient
with all updated warranty training and learning modules.
. Provided additional assistance to the Fixed Operations Manager as
assigned. Also provided updated weekly claims schedules to Fixed
Operations Manager to keep him informed of the progress on warranty
claims processing.
04/2007-08/2008 Cato Clothing Store Lafayette, IN
Assistant Manager
. Interfaced with customers, staff, corporate administrators and other
store
management in our district
. Managed four to six associates on a regular basis
. Followed daily protocol in opening and closing procedures of the store
along
with maintaining daily budget figures against last year budget
figures.
. Managed deposits, balanced the books for over/short, posted payroll
and
obtained daily reports to fax to other stores in the district
. Received and inventoried merchandise as well as stocked store
. Updated and posted policy and procedure manuals as needed to keep
current all information for employees.
08/2004 Tippecanoe School Corporation Lafayette, IN
08/2006 Lafayette School Corporation Lafayette.lN
Substitute Teacher PRN
. Teaching certificate 2004
. Interfaced with faculty, staff and Administrators
03/1999-08/1999 Plasma Alliance Lafayette, IN
Phlebotomist
. Obtained plasma from donors for processing into medical products
. Charted progress during donation, along with medical history
. Interfaced with staff and client
. Set up and broke down the plasma equipment for new donors
1998-1999 Lafayette Family Physicians Lafayette, IN
Laboratory Technician
. Obtained blood specimens from patients including infants and
toddlers. Knowledge and experience with lab equipment
. Updated, charted and recorded test results performed in the lab by
data entry. Interfaced with Doctors, Patients, Administrators and
Staff
EDUCATION
1999-2004 Ivy Tech State College
Lafayette, IN
. Associates Of Applied Science
. Degrees in Marketing and Management
1988-1991 United States Air Force-Basic Training, MIT School
San Antonio, TX
New Hampshire, Massachusetts
1988 Frontier High School
Chalmers, IN
QUALIFICATIONS
. Knowledgeable in Microsoft Office Professional
. Very efficient and knowledgeable in all Administrative duties
AWARDS AND HONORS
. Dean's list 2002, 2003
. Accommodation letter for job efficiency in Air Force 1990