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Customer Service Medical

Location:
Durham, NC
Posted:
September 21, 2014

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Resume:

MIRANDA K HALL

**** ******* *****

Durham, North Carolina 27705

336-***-****

**********@*****.***

Personal Statement

I am a friendly, loyal and dedicated individual who has an ambition to succeed in any given environment.

Although I have experience in the legal industry and an Associate’s Degree in Medical Office Administration, I

love to learn, and am always up to a challenge whatever the situation. I get along well with others and work

efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an

employer.

Work Experience

Paralegal/Bookkeeper/Office Manager/Notary (July 2010 – Present)

The Law Offices of Martin J Horn, PLLC, Durham, North Carolina

Responsibilities: Plaintiff Personal Injury, Plaintiff/Employee Workers Compensation claims, Plaintiff Medical

Malpractice, Civil Lawsuits, Family Law (child custody, support and divorce) and bookkeeping. Prepare, serve and

respond to Discovery (ie: interrogatories, request for production of documents, request for admissions, and request for

monetary relief sought). Prepare and serve summons’ and complaint via Certified Return Receipt mail, Sheriff, private

process server and publication. Reissue A&P Summons’ in a timely manner. Prepare and serve Notice of Rights, Motion

to Claim Exemptions and Writ of Execution. Prepare and maintain all correspondence, contact, etc. with all adjusters,

clients, and opposing attorneys. Respond to all phone calls and emails. Using Quickbooks to maintain all account

receivables and clients’ trust accounts. Process payroll using online ADP, Inc. Oversee the traffic and criminal division

and the receptionist guaranteeing great work product and maintaining the business while the attorney/owner is away in

court and providing service to our clients.

Legal Assistant/Bookkeeper Assistant/Notary (Nov 2006 – July 2010)

Clayton, Myrick, McClanahan & Coulter, PLLC, Durham, North Carolina

Responsibilities: open/close files, maintain all District and Superior court dates in county and out of county,

request criminal and driving records, prepare and file multiple motions, orders and expungements, collect

payments of attorney’s fee, court cost, fines and restitution, answer an 8-line phone system and direct all calls,

make the daily post office, bank and courthouse run, sort mail, make appointments, contact clients via email,

US mail and phone regarding upcoming court dates, contact out of town attorneys to maintain our out of county

cases, train new employees, check and respond to all emails, order and stock supplies, maintain trust accounts,

prepare trust account checks, send statements to clients of outstanding balances, send payments to out of county

attorneys and make daily trust and operating account deposits.

Temporary Personal Injury Legal Assistant (Aug 2006 – Nov

2006)

Clayton, Myrick, McClanahan & Coulter, PLLC, Durham, North Carolina

Responsibilities: transcribe letters, forms, medical summaries, motions and orders using a Dictaphone, complete

conflict searches, request medical records and bills from a variety of providers, request accident reports from

different agencies, open/close files, answer phones and direct calls and collect payments.

Homemaker (Sept 2005 – Aug 2006)

MIRANDA K HALL

4017 Chaucer Drive

Durham, North Carolina 27705

336-***-****

**********@*****.***

Medical Transcriptionist (Jul 2005 – Sept 2005)

Sure-Types-A-Lot, Durham, North Carolina

Responsibilities: transcribe dictations from various doctors’ offices and send them via email.

Dance Instructor (Aug 2004 – April 2005)

Dance Expressions, Hillsborough, North Carolina

Responsibilities: teach dance lessons to girls aged 2 to 18, collect payments, choreograph dances, order supplies

(shoes, uniforms, music) and answer phones.

Customer Service Associate (Sept 2004 – Mar 2005)

Food Lion, Durham, North Carolina

Responsibilities: reconcile all cashiers’ tills, run all daily reports, make daily deposits, make schedules for

cashiers and baggers and provide Western Unions, money orders, and refunds when needed.

Schooling

August 2002 – May 2005

Vance Granville Community College Henderson, North

Carolina

Graduated with an Associates Degree in Medical Office Administration

August 1999 – May 2002

Cresset Christian Academy Durham, North Carolina

Graduated with a High School Diploma

References

Freda Black – Former ADA in Durham County and Former Attorney at 919-***-****

Clayton, Myrick, McClanahan & Coulter

Allen Mason - Former Attorney at Clayton, Myrick, McClanahan & Coulter 919-***-****

and Attorney at The Law Office of Allen Mason

Robert Nauseef – Attorney at Clayton, Myrick, McClanahan & Coulter 919-***-****

Nicole Clayton – Attorney at Clayton, Myrick, McClanahan & Coulter 919-***-****

Jennifer Perez – Former Employee of The Law Offices of Martin J Horn 919-***-****

Jamie Miller – Former Employee of The Law Offices of Martin J Horn 919-***-****

Patty Slaughter – (friend and former co-worker) known for 8 years 919-***-****



Contact this candidate