Customer Service Manager

David A. Robinson

** ******** ***** 717-***-****

Lancaster, PA 17603 **************@*****.***

CAREER OBJECTIVE

Dependable, versatile individual seeking an entry level position that will allow me to utilize my previous experience

as a welder.

EDUCATION

YTI Career Institute – York, PA

Diploma, Heating, Air Conditioning, and Refrigeration, October 2013

CERTIFICATIONS/TECHNICAL SKILLS

Mig, Tig, and Stick welding

• Ultraweld Certification •

Forklift operation

• EPA Universal Certification •

Operate Plasma Cutter

•

• OSHA 10 hour Certification

Excellent Customer Service Experience

•

• TracPipe Certification

Knowledge of Brazing and soldering

•

• Wardflex Certification

Capable of reading and interpreting schematics

•

• Gastite Certification

• Servsafe Certification

EXPERIENCE

Peirce Phelps, Inc. York, PA September 2013 present

Counter Sales

HVAC Counter Sale ● Warehouse Manager

Iron Hill Brewery Lancaster, PA Chef/ Manager in Training March 2012 September 2013

Inventory logs ● Dairy and dessert ordering ● Line cook and food preparation ● Key manager

Highland Tank Manheim, PA 2012

Temporary Welder

Laborer ● Mig Welder

Ruby Tuesdays Lancaster, PA February 2010 March 2012

Culinary Coordinator

•

Front of house and back of house operations ● Inventory logs, waste management, labor management ● Line

cook and preparation ● Training all new kitchen employees

Olive Garden Lancaster, PA March 2008 February 2010

Culinary Assistant

•

Supervised the kitchen ● Guest Service and Satisfaction ● Supervised cooking for allergens ● Certified Trainer

for all new kitchen employees ● Inventory log, waste management and control ● Green team for energy

efficiency

Nolt and Nolt Lancaster, PA May 2006 April 2008

Welder\Laborer

•

Certified as a welder by the company ● Knowledge of blueprints for panels and building schematics ● Cement

Mixer ● Stucco, dryvit, and finish applicator ● Forklift operator ● Responsible for building working platforms ●

Loading and unloading of panels

SPECIAL ACCOMPLISHMENTS

• Received employee of the year within a year of working at Nolt and Nolt.

• Received silver and gold pins for care and responsibility towards guests.

• Received Chef of the year

• First place in Millersville Iron Chef

Contact this candidate