International Sales Manager

WASSIM MASSOUD

Address: Centre Massoud, Main Street, Fanar, Beirut, Lebanon

Phone: 961.188.5253

Mobile: 961-***-****

Email: *************@*******.***

MANAGER

Area of Focus: Sales

PERSONAL INFORMATION

Date of Birth: 13 August 1975

Gender: Male

Civil Status: Married

Citizenship: Lebanese, United States Permanent Resident

QUALIFICATIONS PROFILE

Goal-driven and accomplished sales and corporate professional, offering comprehensive more than 10 years of experience in

business operations, sales marketing, business development and contracting. Exemplify proven skills to address and provide

client needs and requirements to ensure optimum customer service. Demonstrate well-defined organizational leadership skills

along with outstanding analytical, management, and problem-solving aptitudes. Leverage effective and articulate communication

aptitudes, complemented with keen attention to detail and proven ability to handle new accounts. Possess multilingual fluency in

English, French, and Arabic.

AREAS OF EXPERTISE

Sales Cycle Management Account Development and Management

Business Process Development Strategic Planning and Implementation

Product Distribution and Services Promotion Leadership and Team Building

Market Research and Forecasting Problem Resolution and Decision-Making

EDUCATION

MASTER OF BUSINESS ADMINISTRATION - INTERNATIONAL PARIS

Paris Dauphine University (Paris IX)- Paris, France ~ Pantheon-Sorbonne University (Paris I) - Paris, France

Saint Joseph University (USJ) - Beirut, Lebanon

BACHELOR’S DEGREE IN MECHANICAL ENGINEERING

American University of Beirut (AUB) - Beirut, Lebanon

FRENCH BACCALAUREATE IN MATHEMATICS C SERIES

Mont La Salle - Beirut, Lebanon

PROFESSIONAL DEVELOPMENT

2013 ALSU Alliance Laundry Systems University: Sales, Service and Corporate Training - Web-based

2010 Alliance Laundry Systems Vended and Networking Training - Wevelgem Belgium

2008 Alliance Laundry Systems Product Training in Ripon and Belgium Factory - Ripon USA – Wevelgem Belgium

2005 Relationship Selling Strategies Workshop - Beirut, Lebanon

Safety Champion Training, Project Management Training - Dubai, UAE

Adsil Product Installation Certification - Palm Coast, FL, USA

2004 Train the Trainer Training - Dubai, UAE

Expanding Service Product Portfolio and Safety Leadership Training - New Delhi, India

2003 Six Sigma Training: Introductory Level - Web-based

IT Coordinators Training - Dubai, UAE

2002 Market-Based Pricing Training - Istanbul, Turkey

2000 Outside Sales Training - Dubai, UAE

1998 Trane Unitary Equipment Sales Training - Istanbul, Turkey

RELEVANT EXPERIENCE

ALLIANCE LAUNDRY SYSTEM - RIPON, WI, USA

REGIONAL SALES MANAGER, Middle East (Bahrain, Jordan, Kuwait, Lebanon, Oman, Qatar, and Saudi Arabia) 2008–2014

- Collaborated with distributors in attaining dedicated targets and distinct work plan.

- Facilitated the product training for FAB per options and advantages against competitive product; as well as specific

sales training, with emphasis in promoting value selling and return on investment.

- Handled the preparation of quarterly presentations on status against plan, focusing on strategies and actions, and

marketing plans by segment per region.

- Fulfilled clerical duties encompassing reports in routine basis market needs, distributor requirement, and competitor

positioning.

Notable Accomplishments:

- Played an integral role in optimizing new accounts by segment and brand for every country along, while providing

essential support with the sales for other territories.

- Fostered harmonious and productive relationships with distributors and advised them on business progression, which

included additional recruitment, showrooms, and best approach in targeting different segments.

- Presided over a comprehensive Sales/Service Distributor Training in Dubai with more than 100 managers, sales personnel,

and technicians from Africa, Asia Pacific, and the Middle East.

- Temporarily managed the external territories in North Africa and Turkey, which involved growing with as well as

appointing new distributors for a short period of time

- Spearheaded the business growth across the region with annual average of 8% for five years of service.

- Received the Sales Achievements Awards in 2008 and 2010 in recognition for outstanding marketing aptitudes.

WABCO STANDARD TRANE, S.A. - BEIRUT, LEBANON (2000–2008)

SERVICE TEAM LEADER, Jordan, Lebanon, Syria 2003–2008

- Coordinated with clients to update them with the state of the complete existing mechanical plant.

- Exemplified customer service skills in delivering their needs and meeting their full satisfaction.

- Provided leadership and guidance to service engineers in arranging and scheduling their work for the new equipment

start-up and maintenance and service work.

- Created a service plan to organize forecasting and weekly meetings; as well as monthly, quarterly, and yearly reports.

Notable Accomplishments:

- Maintained direct involvement with Trane distributors in optimizing Trane image and service sales.

- Brought substantial contributions for the exceptional growth by 25% annually for more than three years.

Earlier Position Held:

EXISTING BUILDING SERVICE (EBS) ENGINEER, After-Sales Department 2000-2003

OTHER EXPERIENCE

MILITARY SERVICE - BEIRUT, LEBANON

LIEUTENANT, Lebanese Ministry of Defense 1999-2000

UNITED ENGINEERING COMPANY (UNECO) - BEIRUT, LEBANON

MECHANICAL ENGINEER, Bidding and Contracting Departments 1997-1999

PROFESSIONAL AFFILIATION

Order of Engineers Lebanon

TECHNICAL ACUMEN

Software Microsoft Office Suite ~ Customer Relationship Management (CRM) ~ SAP ~ AutoCAD

Trane Programs System Analyzer ~ Spectrum ~ CDS ~ Trane Official Product Selection System (TOPSS)

UTA ~ EAGLE ~ CATS ~ PRIDE ~ MERCURY ~ Scala

Alliance Systems Programs Cognos ~ Parts Connection ~ Quantum ~ UNILINC ~ BI

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