Customer Service Web Developer

Helen Wang

Summary:

•* years UI/Front-end Web development experience, related to Finance, Telecom and Auto industry

•Expert in front-end techniques such as HTML4/5, CSS3, Ajax, JavaScript, jQuery, Bootstrap,

AngularJS, XML, JSON and DOM manipulation

•Strong knowledge of Front-End frameworks for designing crossing browser compatibility for

mainstream browsers and portable devices

•Hands on experience in MVC(Model-View-Controller)framework using AngularJS

•Experience on Single Page Application(SPA) using AngularJS framework

•Knowledge in UML, Use Cases, Class Diagrams, User Diagram, and Sequence Diagrams

•Experience in coding and debugging application using debug tool, such as FireBug, IE Tester and

Chrome inspector

•Experience in using assistant tools such as SVN, GitHub etc

•Solid understanding of Software Development Life Cycle ( SDLC), and Software Testing Life Cycle

(STLC)of web application development. Practitioner of Waterfall Model and Agile Model to pursued a

higher efficient development

•Experience in using various tools and IDEs for development and design Webstorm, NetBeans, Eclipse

and Adobe Photoshop

•Experience in 2-tier, 3-tier and N-tier architecture, Object Oriented Programming

•Experience developing mobile device App using Java&xml and Javascript&html5

•Knowledge in programming languages in PHP, C and mySQL, SQL server, Oracle

•Familiar with Linux comand line, command prompt(DOS) batch file

•strong self-motivated person and attracted by new technologies

•Excellent problem solving, communication skills and a good team player also work efficiently as an

individual

Technical Skills

Web Technologies Java, Spring Secrity, HTML4/5, CSS2/3,

JavaScript, jQuery, Ajax, JSON, Bootstrap,

AngularJS, Handlebarsjs

Programming Languages JavaScript, Java, C, SQL

Debugging tools Chrome Element inspector, IE Tester,

AngularJS Batarang,

Developer Tools(IDE) Webstorm, NetBeans, Dreamweaver, Eclipse

Application Servers Apache, XAMPP

Web Service SOAP, REST, WSDL, JSON

Operating System Windows, Unix Linux

PROFESSIONAL EXPERIENCE:

Client: ABCpos, New York, USA Nov. 2012 - Present

Role: Senior Front End Web Developer

Project: Automated Transaction Tracking System (ATTS)

The Automated Transaction Tracking System (ATTS) initiative focuses on automatically tracking various

types of online activity include all account activity, transaction status, check deposit online, free online

Bill Pay and online internal fund transfer. Worked on a team for a user friendly and more efficient online

interaction, designing and coding the front-end website Twitter Bootstrap, CSS and jQuery

Responsibilities:

•Participated in the requirements analysis and technical assessments to make it user-friendly interface.

Involved in translating functional requirements into technical requirments.

•Involved in the process Design, Development, Testing and Maintenance phases of the Software

Development Life Cycle

•Used AngularJS framework created a well responsive single page website with HTML5, CSS3,

JavaScript and JQuery.

•Used Bootstrap and media queries created a responsive website across different size of screen, from

smart phone to laoptop

•Designed and created a dynamic web page with resusable widget using JavaScript and jQuery.

Integrated Popmoney and QuickBooks with the System

•Designed UI using HTML, and validated with Javascript for providing the user interfae and

communication between the client and server

•Applied jQuery Validation Plugin to validate the user input and to improve user experience

•Worked on different browsers Internet Explorer 7,8,9 Mozilla Firefox, Windows Chrome, Mac Safari

and Chrome. Focused on resolving numerous cross browser compatibility related to CSS and

Javascript

•Developed APIs using AJAX and JSON to implement more robust and efficient client facing

applications.

•Develop Web pages using Ajax, Javascript, JQuery and XML that interact based on events.

•Implemented MVC architechture by applying AngularJS framework

•W3C Validator is used to checks the markup validity

•Used fiddle, wireshark to perform font-end to back-end integration testing

•Confgured and worked with Apache, XAMPP server

•Used Firebug, IE Tester and other debugging tool to track and fix bugs

•Used Javascript to link the web page with social websites with feedback features for the Bank and also

develp feature for voting by the customers

•Involve in maintenance and support, including other existing applications

•Devopl innovative internal solutions to proactively meet the needs of our clients, commnicate with

Project Managers, Software Engineers, and other Creative Team members throughout the sprint

planning meeting.

•Responsible for introducing an increased quality standard for designs and maintain quality consistency

Environment:

HTML5, XML, CSS3, Javascript, Ajax, JSON, jQuery, Bootsrap, angularJS, Apache, Dreamweaver,

Photoshop

Client: VWbank, New York, USA Nov. 2011 – Nov. 2012

Role: Sr. Web Developer

Project: Document Management System

The local saving and loans Bank developing electonic document management system, in order to saving

the client information like finger print, customer sign, customer adress, customer account information etc.

Responsibilities:

•Analysis the client document, depart it to database, text,

•Design and develope the SQL database in order to save the document database info.

•Responsible for the technical implementation of the Spring Batch framework.

•Provide on using Spring frameworks, Spring sequrity,

•Contributed to front-end development on a Spring-based, 3-tiered web applications

•Implement the web application with SAP web dynpro

•Maintained and enhanced a visual, interactive geolocation simulator

•Developing mobile App for the Interfaces to reach Bank service

Envioronment:

Java, Struts 2, Hibernate, Spring Security, MySQL, AJAX, SAP, Eclipse, Mobile IDE

Client: Transit, New York, USA Oct. 2008 – Oct. 2010

Role: Front End Web Developer

Project: Flexible Billing System (FBS)

Flexible Billing System is a project offering flexibility, customization on monthly plans and cost-

effectiveness. It provides customer services such like activation, deactivation, ordering procucts, transfer

phone number, add money to account and add new credit/debit card to set up Auto Recharge or make one-

time payment. It also provided features which could allow customers to check their account balance, data

usage, update personal information, voice mail setup and chat with customer service.

Responsibilities:

•Gained experience in Project planning an management, Translating project requirements into visual

mock-ups, User Interface designing, User Interaction Designing, Information architecture and navigation

design

•Participated in the daily stand-up meeting and works on plan for future progress

•Involved in front end UI design with HTML and CSS.

•Developed user interface using Bootstrap libraries, HTML, CSS, JavaScript to simplify the

complexities of the application

•Used Ajax to parse JSON objects

•Implemented the data representation and data visualization by means of dynamic graphs and grids with

data fetched from JSON web services

•Participated in Program specificaitons Design and Implementation of the system, which was developed

based on software development life cycle.

•fixed the Cross browser Compatibility issues for browesers Safari, Chrome, Firefox, IE8&9

•Created the fludid layout for the application so that it will be across platform compatible and added

different styling features as well visual interactive features using JavaScript and JQuery.

•Used MVC architecture to code the entire solution. Used HTML, JavaScript and other framework for

the view, the Model and Controller

Environment:

HTML, CSS, JavaScript, Ajax, JSON, jQuery, AngularJS, XAMPP

Client: Lufthansa, New York, USA Sep. 2007 – Oct. 2008

Role: Front End Web Developer

Project: Online flight Ticket Booking

Online flight Booking is a simple air ticket search platform that assists clients to find air tickets and book

flight tickets online, which helps clients searching for the cheap flight tickets according to the information

entered by users and build a light database. The whole website integreted in SAP software system

Responsibilities:

•Making System design plans using UML including usercases and sequence diagramm

•Design database schema and relationship tables, through webSQL technik saving the selected data in

the table of database online

•webStorage techniques, sessionStorage, localStorage, Storage API and Cookie techniques

•Using PHP, JavaScript, jQuery to obtain the data using third party SOAP APIs to acquire flight

information, and display it in sorted order

•Using jQuery and JavaScript to create user interface and form validation,

•Testing and debugging the functions with across browser compatibility

•Website validation, maintenance.

•Integreted the whole project in the SAP system with ABAP environment

Environment:

HTML, CSS, JavaScript, Ajax, JSON, jQuery, AngularJS, Apache,PHP, UML, XML, Eclipse

Education:

M.S in Computer Science, University Dortmund Fachhochschule in Germany

Proficent with speck and write: Chinese, English, German

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