Customer Service Sales
Resume:
Linda Schmid
Baltimore, Maryland 21218
***********@*****.***
SUMMARY OF QUALIFICATIONS
. Highly accomplished salesperson with distinctive sales style and
extensive experience in the wine industry.
. Extremely knowledgeable in wine and wine service.
. Exceptionally qualified in restaurant management and administration.
. Fluent in Italian and well traveled.
PROFESSIONAL BACKGROUND
Tastings By Aimee Loebs. Washington,DC
Wine Consultant 2008- Present
. Conduct and manage wine tastings in Washington D.C.
Balducci's, McLean, Virginia
Wine and Cheese Manager 9/2011 - 5/2012
. Managed both the Wine and Cheese Departments of an upscale
gourmet grocery.
. Responsible for supervising, training and scheduling a staff
of 6.
. Worked with vendors regarding new products, weekly ordering,
tastings and other inventory related concerns.
. Managed and developed all promotional activities including
tastings, sales and contact of top customers.
Safeway Grocery, Georgetown, Washington, DC
Wine Department Manager 1/2010 - 2/2011
. Responsible for all aspects of managing a fine wine
department. Managed a staff of 4, worked with vendors to
develop a varied selection of international and American
wines and increase sales of wine.
. Developed and executed promotional concepts including
tastings, sales and customer e-mails.
. Maintained a top client base of approximately 100 through e-
mail and personal contact
Bacchus Importers, Ltd. Washington, DC
Wine Sales Representative 1996- 2008
. Managed and developed a primarily on and off-premise territory
throughout Washington DC.
. Developed strong and lasting relationships with customers and
Suppliers.
. Excelled at maintaining a high level of customer service.
. Created new Business in Key Restaurant and Retail Accounts.
Ristorante Galileo Washington, DC
Restaurant Manager/Front of House 1990-1996
. Performed variety of Management duties for wait staff of a Five
Star Restaurant owned and run by Chef Roberto Donna.
. Directed the Front of House and managed front bar.
. Organized in- house Parties and Sold Private Parties
. Managed day-to-day operations; hired, trained, and developed
personnel.
Politecnico Industries Turin, Italy
Foreign Language Instructor 1987-1990
. Tutored Italian Professionals in English.
. Provided insight of American Culture to my Students.
. Introduction to Wine by Working 1990 Harvest with Students.
EDUCATION
Santa Monica City College, Santa Monica, California
Business Administration
REFERENCES
Franceen Khang Vias Imports
Holly Kapica Hess Select Vineyards
Michael Nayeri Allalucia Ristorante
Rick Kunselman Wine Broker
Aimee Loebs Wine Consultant
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