Customer Service Sales Representative

Alyssia Turner [pic]

Focus: To obtain a position where I can apply my education, notable

experiences, and positive work ethics to boost your company's productivity,

implement practical solutions to maintain your company's high standard of

customer service.

Summary of Qualifications: A results-driven individual who has developed

good organizational skills resulting excellent customer service, as well

being an exceptional team-player.

I am a self-starter who is honest, trustworthy, approachable, confidential,

responsive, helpful and communicative. I am a born leader with a winning

attitude who never hesitates to troubleshoot problems head-on.

Education

Allentown, PA Lehigh Carbon Community College

August 2011 - Present

Credits received continuing education in Human Resource Management

Rewards and Recognition

Allentown, PA Thermo-Fisher Scientific

Thermo-Fisher Role of A Leader Reward

Thermo-Fisher Inspiring Reward

Thermo-Fisher Award of Recognition

Charitable Giving Program Hydro-Mania

Professional Experience

March 2011 to Present Fisher Clinical

Services Allentown, PA

Packaging Technician / Administrative Assistant

Reviews batch paperwork daily and follows instructions to understand and

perform the necessary packaging procedures

Performs manual and automated filling and packaging of blistered and

bottled pharmaceutical products

Performs final check of work in-process and finished products, then

packaging these goods into appropriately labeled containers

Meet and greet visitors, and record arrival and departure times

Provide sales with monthly customer visit reports

Assist with coordinating monthly anniversary dinners

Answer/screen/direct incoming calls

Provide back-up support to Executive Assistant

January 2011 to February 2013 Private Care Aide

Allentown, PA

Personal Care Assistant

. Assistance with daily living activities

. Assistance with eating, meal preparation and grocery shopping

. Assistance with medication

. Assist client with moving out of bed, bath, wheelchair and vehicle

. Cleaning of room and common areas of household

. Appropriate reporting of changes in client status

February 2006 to October 2010 JC Penney

Whitehall, PA

Sales Representative

Provided exceptional customer service

Identifying customer needs and directing them to an appropriate product

Stocking and organizing product on the sales floor

Ringing up purchases and handling returns and other discrepancies

Skills

. Accurate Listening

. Analytical Thinking

. Attention to Detail

. Customer Focus

. Friendliness s

. Confidence

. Commitment

. Working knowledge of Microsoft Office

References

Available upon request by the employer

209 East Howe St. Allentown, PA, 18109

Mobile: 646-***-****

E-mail: *********@*****.***

Contact this candidate